Suing a person for defamation of a name and company help needed please

[Guest]

hi I own a small plumbing company (just me)
And a previous customer has slandered my name and my limited company name which over 150 people have shared the post on (fb)
the statement the person has put is untrue which can be proved via my public library insurance as they found i was not liable
How would it work to send this person to court as I will affect my business and has affected my reputation
This has just happened today what are the steps I need to take ?
Please help


I have had a reply but not sure how to reply to comments on this forum
I would like to take this person to court as i have all the evidence that she is given false details and it is really affecting my business and losing money
I have sent a letter how ever its still been shared
I have contacted the police and they wont do anything
How do i go about taking this person to court ?and what things could i claim for?


Also if someone can tell me how to reply lol

[ostell]

Why have you started another thread instead of staying with your original? You can't reply as a guest

[Cmap]

sorry I didn't know how to reply so had to start a new one
I am going to revert to the original post