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Marks and Spencer resignation

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  • Marks and Spencer resignation

    Hi everyone

    my mum is employed at Marks and Spencer, she had a small disagreement with a manager over A shift swap On a Employee wattsapp group. The manager asked “shall I take this as your resignation” in frustration due to the issue my mum has said “yes” she then deleted my mum from the group.

    my mum has chased up this incident this morning with her union rep who says the store cannot take this as a resignation. My mum was then contacted by the manager in question saying they had spoken to the store manager Who says they have spoken to people services (HR) and are happy they can take the response as her formal resignation. This does not seem correct to me? Are the union the best way to go with this?
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