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VT Startline advice
Hello,
So I have VT my agreement as I’m well over 50%
but now I have had a phone call saying I’m being charged £445.30 for damages which include;
1)Missing spare car key (the car didn’t come with 2 keys when I picked it up)
2) Missing service history (again the car didn’t come with any, I have it from when I had the car)
3)Missing wheel locking nut (I had to replace them all with normal wheel nuts)
4)Alloy refurbishment (the alloys where like it when I got the car)
I have told them the car car didn’t have a spare key, they have said it is up to me to prove that it only come with one key as I am liable to make sure it has 2? Is that true not sure how to approach this.
Service history I am happy to send them what I have,
Missing wheel locking nut, the wheel nut got rounded by a garage so I have had to take them all off so there is just normal wheel nuts on the car, so would that still be a chargeable item? Is it a regulation that cars have to have wheel nuts on?
Alloys refurbishment, when I went to pick the car up there was already scuffs on the car, I asked the dealer and he said it comes with the cars age general wear and tear,
where do I stand with all of this?
So I have VT my agreement as I’m well over 50%
but now I have had a phone call saying I’m being charged £445.30 for damages which include;
1)Missing spare car key (the car didn’t come with 2 keys when I picked it up)
2) Missing service history (again the car didn’t come with any, I have it from when I had the car)
3)Missing wheel locking nut (I had to replace them all with normal wheel nuts)
4)Alloy refurbishment (the alloys where like it when I got the car)
I have told them the car car didn’t have a spare key, they have said it is up to me to prove that it only come with one key as I am liable to make sure it has 2? Is that true not sure how to approach this.
Service history I am happy to send them what I have,
Missing wheel locking nut, the wheel nut got rounded by a garage so I have had to take them all off so there is just normal wheel nuts on the car, so would that still be a chargeable item? Is it a regulation that cars have to have wheel nuts on?
Alloys refurbishment, when I went to pick the car up there was already scuffs on the car, I asked the dealer and he said it comes with the cars age general wear and tear,
where do I stand with all of this?
