P&O ferry - COVID

[Guest]

Hi everyone I booked a return ferry from Hull to Zeebrugge with a cabin and transport of a car and caravan through the Camping and Caravanning Club due to sail on the 31st of July. Ferry crossings for passengers on this route have ceased due to COVID and the campsite I had booked in Germany was closed so I cancelled it and got my deposit of €200 returned. I have emailed Camping and Caravanning and P&O and had only automated replies, I tried a FB message and got no reply. Camping and Caravanning's European booking telephone line is closed. Do I have any rights to get my money back? I paid £930 for the crossing. I don't want to carry to booking over to next year as we have other plans. Kindest Regards

[efpom]

Check the T&Cs for the entity you booked with. What you are looking for is any term that makes that entity the agent of the ferry operator. If that turns out to be right, your claim is against the ferry operator.