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Good morning, I’m very pleased to have found this forum and have already found that we are not alone in our situation with Allay Claims. My husband clicked a link on Facebook advertising free PPI check...check if your eligible type advert. He received a letter soon after with a consent form to sign and return to instruct Allay to pursue any claims. He had since learnt that he could apply for this without the help of a third party so binned the forms and thought no more of it. He hasn’t personally activated any claims to any financial provider. He was being inundated several times per day with text messages and emails which became a nuisance and he marked them as spam and ignored the texts, believing that he hasn’t entered into any business with them. Last week he received a payment from Barclaycard advising him that his PPI claim (that he knew nothing about) had been rejected, they did consider the commission rates were too high and enclosed a cheque to reimburse him some of the charges. The following day he received an invoice from Allay Claims and in just a few days has had many many texts and emails prompting for payment of their invoice. We have contacted Barclaycard who advised they have my husband’s authority to work with Allay claims on his behalf but he knows for certain he hasn’t signed anything? We have spoken to Allay and they say ‘he must have clicked a link on Facebook’ they told us that is all they need to be authorised? I am astounded that Barclays would accept this without reference to us and give access to so much personal information? Allay told us they are also pursuing 4 other accounts with Barclays....two being mortgage accounts which were in joint names.
We are very worried about what other charges or invoices may be coming our way from Allay but unfortunately they are not being helpful with answering this question. The payment received from Barclays is £2822.55 and the invoice so far received from Allay is for £751.07. We haven’t yet cashed the cheque, should we just pay the invoice, will that be the end of it. Reluctant to pay a company that we feel have acted in such a questionable manner.....thank you for reading if you got this far*
We are very worried about what other charges or invoices may be coming our way from Allay but unfortunately they are not being helpful with answering this question. The payment received from Barclays is £2822.55 and the invoice so far received from Allay is for £751.07. We haven’t yet cashed the cheque, should we just pay the invoice, will that be the end of it. Reluctant to pay a company that we feel have acted in such a questionable manner.....thank you for reading if you got this far*
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