Hi, I took an online IT Cyber security course at "IT Career Switch" they had an optional one time payment of £895 or the alternative £995 payment option which consists of £124.38 for 8 months (which I took the montly). The reviews and testimonials looked extremely legit. I wasn't shortly after once I sent the first payment and logged into the online learning portal that I found out the company is a highly potential fraud/scam claimed by people on forums, the online learning portal looks really vague, they expect you to complete all the training modules within a year then they help build you a CV and land you a job in IT. After reading the reviews that all candidates were unsuccessful of getting a proper qualification from them, they did not receive their "guaranteed 100% money back" if the course didn't help them find a new job. This has made me lost motivation to continue learning from them and I wish to seek a refund, however it states in their terms and conditions that once you log in you void your right to claim a refund even before 14 days which surely is illegal in the UK? and now I'm also concerned that they may keep my information and continue to charge me. They fabricate their reviews through feebo to make them look positive which I soon found out, I feel like I have no way of backing out, at this point I think I might have been scammed.
Help, I need to cancel an online course
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