Tweet
Hi, my girlfriend has been treated at beauty salon which has resulted as huge acne outbreak on her face. As a result, she decided to contact solicitors to make a claim in her name to the beauty salon's insurer. Before she has contacted solicitors, she posted a message on one of the local community's Facebook groups asking for advice. She has not mentioned salon's name, owner's name. She only mentioned device that was used to conduct treatment (and there is more than one venue doing such treatments in the area) and a street name, incorrectly written, though (merry instead of Mary). Recently, my girlfriend received such email from law firm stating as follows: 'We write on behalf of Mrs XXX the director of XXX and we write in relation to the matter as stipulated above.
At the interview Mrs XXX expressed her innermost anxiety and discontentment resulting from the fact that you made several derogatory statements publicly by means of Facebook media.
Mrs XXX stated that you underwent a specific treatment carried out by the business on 5/12/2019 and on 22/1/2020, namely, 'device name'*
You complained the skin on your face was affected as a result.
Mrs XXX stated that you signed the relevant documentation explaining the treatment procedures which had also highlighted the possible side effects of such treatment. You signed the document on 22/1/2020.
The director is of the view that the same has had a negative impact on her name and in particular on the business activities which has been placed at disadvantage ever since and from the fact that some of Mrs XXX's customers were turned away from placing orders having seen the posts you publicized.
Mrs XXX believes that you were malicious in intent when you decided to publicize the posts. The business was explicitly mentioned throughout the libellous/slanderous material and therefore clearly understood by readers.
Mrs XXX reserves her right to issue proceedings in High Court in relation to this publication. She is aware that the damages for such statements are quite high. For example: In March 2017, an award of £140,000 was made in favour of a claimant who was a recognised refugee and founder of the Islam Channel (Mohamed Ali Harrath v Stand for Peace Ltd and another [2017] EWHC 653 (QB), 30 March 2017). He sued for defamation based on an article posted on the first defendant's website. There had been no defence. The court noted that it would often be appropriate in such cases to start at an award in six figures.*
In a proximate result of the aforementioned defamation, the business and Mrs XXX have suffered loss and recrimination.
Mrs XXX asks that you consider what has been stated herein and remove the derogatory statements from the social media as well as publicize official apologies in order to close the matter once and for all.
The client has now also sought legal advice and was told that in the event of your continuous defamatory actions, they will progress the matter further including through the courts of law to seek damages.
This is a courtesy letter aimed at promoting mediation and aimed at discouraging parties from instigating court proceedings or court litigation which may be costly, time consuming and stressful.
NB’ Should you wish to respond then use the email address provided at the header of this letter as a preferable and most convenient method. '
Is this something we should be worried about considering circumstances mentioned above? I have a feeling that they somehow want us to waive the claim by threating us. Many thanks for your help.*
At the interview Mrs XXX expressed her innermost anxiety and discontentment resulting from the fact that you made several derogatory statements publicly by means of Facebook media.
Mrs XXX stated that you underwent a specific treatment carried out by the business on 5/12/2019 and on 22/1/2020, namely, 'device name'*
You complained the skin on your face was affected as a result.
Mrs XXX stated that you signed the relevant documentation explaining the treatment procedures which had also highlighted the possible side effects of such treatment. You signed the document on 22/1/2020.
The director is of the view that the same has had a negative impact on her name and in particular on the business activities which has been placed at disadvantage ever since and from the fact that some of Mrs XXX's customers were turned away from placing orders having seen the posts you publicized.
Mrs XXX believes that you were malicious in intent when you decided to publicize the posts. The business was explicitly mentioned throughout the libellous/slanderous material and therefore clearly understood by readers.
Mrs XXX reserves her right to issue proceedings in High Court in relation to this publication. She is aware that the damages for such statements are quite high. For example: In March 2017, an award of £140,000 was made in favour of a claimant who was a recognised refugee and founder of the Islam Channel (Mohamed Ali Harrath v Stand for Peace Ltd and another [2017] EWHC 653 (QB), 30 March 2017). He sued for defamation based on an article posted on the first defendant's website. There had been no defence. The court noted that it would often be appropriate in such cases to start at an award in six figures.*
In a proximate result of the aforementioned defamation, the business and Mrs XXX have suffered loss and recrimination.
Mrs XXX asks that you consider what has been stated herein and remove the derogatory statements from the social media as well as publicize official apologies in order to close the matter once and for all.
The client has now also sought legal advice and was told that in the event of your continuous defamatory actions, they will progress the matter further including through the courts of law to seek damages.
This is a courtesy letter aimed at promoting mediation and aimed at discouraging parties from instigating court proceedings or court litigation which may be costly, time consuming and stressful.
NB’ Should you wish to respond then use the email address provided at the header of this letter as a preferable and most convenient method. '
Is this something we should be worried about considering circumstances mentioned above? I have a feeling that they somehow want us to waive the claim by threating us. Many thanks for your help.*
)
Comment