Hi,*
Last March I bought a new Jaguar from garage. I was informed the logbook would be posted out to me. After several months I still hadn't received it so I sent a reminder email. I sent a few more with no answer. This March (one year later) I still had not received it so went into dealership. I am unable to tax car as I do not have logbook and when I phoned DVLA they said they could not help me as I have moved house.
As my car is not taxed the garage have given me a lower spec car and took my car to garage to store. My question is do I have valid grounds to return the car with no penalty from pcp. I am one year into a 4 year deal.*
Thanks
Last March I bought a new Jaguar from garage. I was informed the logbook would be posted out to me. After several months I still hadn't received it so I sent a reminder email. I sent a few more with no answer. This March (one year later) I still had not received it so went into dealership. I am unable to tax car as I do not have logbook and when I phoned DVLA they said they could not help me as I have moved house.
As my car is not taxed the garage have given me a lower spec car and took my car to garage to store. My question is do I have valid grounds to return the car with no penalty from pcp. I am one year into a 4 year deal.*
Thanks
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