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Help needed for unpaid invoices during pandemic - 47 days after submission

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  • Help needed for unpaid invoices during pandemic - 47 days after submission

    Hey guys, as an IT contractor I have recently completed a 2 month contract assignment with providing IT services to a large client in the tech industry with a number of offices globally but based in London. There were no complaints regarding the work and the client gave a 5/5 satisfaction rating. The only reason I am not continuing my contract is that they have laid off a lot of contractors due to the pandemic.

    I have submitted 3 invoices with an agreed 45 day payment term, the first invoice is now overdue.

    I sent the accounts team a reminder and have not had a response. They are all working remotely too so it isn't possible to just pick up the phone to contact the office as it's closed. I will try and call someone tomorrow, however I just wanted some advice as to my next courses of action as I have never had a client not pay within the agreed terms before.

    My other 2 other invoices will be due in a month. I need that first invoice to be paid ASAP, it has been a long 45 days and I have creditors of my own to pay, as well as my own salary to keep a roof over my family's head and food to survive, particularly during this pandemic.

    They owe me just over £19K in total, however the first invoice is £6k and due immediately. The next invoice (£9k) will be due in 30 days.

    Any courses of action would be appreciated - I understand its a tricky time but people still need to be paid in order to survive right?!
    Last edited by Small-Biz-99; 14th April 2020, 14:52:PM.
    Tags: None

  • #2
    Call their accounts dept. Fairly certain that call will be forwarded to someone.

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