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Hello,
I was with Talk Talk until approx. three years ago. When I left I followed all terms and conditions correctly, all bills paid and the account was clear. I paid a final account bill too but months later a charge appeared on my old T.T. account which over time grew. I know I owed nothing and so I moved forward forgetting about my time with them. Then a year later, out of the blue, I found they had referred me to a debt collection agency. I contacted them and explained the situation and questioned whether they had seen proof that I owed anything. They hadn't and said they would consult with Talk Talk. I never heard from them again.
Another year on and I have received a letter from a different debt collector asking me to contact them and 14 days later when I didn't, an email has come from them. I don't know what to do, I don't want the stress again. Can I ignore these companies? I just want to get on with my life. I know I don't owe anything. All advice would be much appreciated.
I was with Talk Talk until approx. three years ago. When I left I followed all terms and conditions correctly, all bills paid and the account was clear. I paid a final account bill too but months later a charge appeared on my old T.T. account which over time grew. I know I owed nothing and so I moved forward forgetting about my time with them. Then a year later, out of the blue, I found they had referred me to a debt collection agency. I contacted them and explained the situation and questioned whether they had seen proof that I owed anything. They hadn't and said they would consult with Talk Talk. I never heard from them again.
Another year on and I have received a letter from a different debt collector asking me to contact them and 14 days later when I didn't, an email has come from them. I don't know what to do, I don't want the stress again. Can I ignore these companies? I just want to get on with my life. I know I don't owe anything. All advice would be much appreciated.
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