Morning,
Can a verbal agreement to support (repair an issue) that is then claimed wrong to have been offered be breach of contract?
E.g. a company repairs an expensive problem out of goodwill for Person A without explicitly accepting liability. Person B contacts the company with the same issue, company says they deal on a case by case basis, they don't think it's the same and not something they can support, but if it were the same it would be supported; if an independent report can provide supporting documentation they would look at it again.
As I understand a contract is formed by two parties when an offer is made, and it is accepted and there's something of value given up. In this instance I suggest offer to repair was made based on provision of a report, accepted, paid for report (consideration, something given up).
Company then realises their mistake in offering and back out by trying to say sorry and offer a small goodwill gesture as settlement. This offer is neither accepted or refused.
What's the legal position please, can this be relied as breach of contract in a court?
*
Can a verbal agreement to support (repair an issue) that is then claimed wrong to have been offered be breach of contract?
E.g. a company repairs an expensive problem out of goodwill for Person A without explicitly accepting liability. Person B contacts the company with the same issue, company says they deal on a case by case basis, they don't think it's the same and not something they can support, but if it were the same it would be supported; if an independent report can provide supporting documentation they would look at it again.
As I understand a contract is formed by two parties when an offer is made, and it is accepted and there's something of value given up. In this instance I suggest offer to repair was made based on provision of a report, accepted, paid for report (consideration, something given up).
Company then realises their mistake in offering and back out by trying to say sorry and offer a small goodwill gesture as settlement. This offer is neither accepted or refused.
What's the legal position please, can this be relied as breach of contract in a court?
*
Comment