Hi, I'm hoping someone might be able to give me some advice.
I am currently have a HP on a 15 plate car with Motonovo Finance. I'm currently 30 months into the 48 month term and have been advised by Motonovo that I reached the VT point - I spoke to them a month ago about carrying out a VT, but decided against it.*
On Sunday night, my car broke down with turbo failure (as diagnosed by the RAC), and now requires approx. £2000 worth of repairs carried out to replace the turbo and to carry out a flush of the engine, just in case there's metal fragments that could cause further damage. Typically, I'm not in the position right now to pay £2000 on repairing the vehicle, and have been trying to understand my options.
I decided to call Motonovo to find out what they could advise me. They gave me two options - submit a complaint about the car not being up to scratch (to be honest, the car has been an absolute work horse for me and has done all that I've asked it to do over the time I've owned it, so not happy about this option), or to voluntarily surrender (they would obtain a quote to sell the car in its current condition, and then take that figure from the finance still left, leaving me with no car, but still having to pay the remainder of the agreement). I asked about the voluntary termination and they said that because the car isn't in reasonable condition then it can no longer be accepted as a VT, unless I get it repaired.
What I'm trying to find out is, is that true about the VT? I've read a number of posts about people being charged for damage, after VT, but can a company not allow me to VT if the car isn't in a reasonable condition. Maybe I stupidly assumed that if I VT'd the car, then I'd be sent a bill for the repairs that it needed, but at least I wouldn't have to carry on paying the £4,500 left on the agreement. assuming the damage came to what I've had quotes for of course.
Please understand, I'm not trying to get out of anything at this point, I'm just trying to understand if what I've been told is the truth about VT and what my options are.
Thanks in advance
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I am currently have a HP on a 15 plate car with Motonovo Finance. I'm currently 30 months into the 48 month term and have been advised by Motonovo that I reached the VT point - I spoke to them a month ago about carrying out a VT, but decided against it.*
On Sunday night, my car broke down with turbo failure (as diagnosed by the RAC), and now requires approx. £2000 worth of repairs carried out to replace the turbo and to carry out a flush of the engine, just in case there's metal fragments that could cause further damage. Typically, I'm not in the position right now to pay £2000 on repairing the vehicle, and have been trying to understand my options.
I decided to call Motonovo to find out what they could advise me. They gave me two options - submit a complaint about the car not being up to scratch (to be honest, the car has been an absolute work horse for me and has done all that I've asked it to do over the time I've owned it, so not happy about this option), or to voluntarily surrender (they would obtain a quote to sell the car in its current condition, and then take that figure from the finance still left, leaving me with no car, but still having to pay the remainder of the agreement). I asked about the voluntary termination and they said that because the car isn't in reasonable condition then it can no longer be accepted as a VT, unless I get it repaired.
What I'm trying to find out is, is that true about the VT? I've read a number of posts about people being charged for damage, after VT, but can a company not allow me to VT if the car isn't in a reasonable condition. Maybe I stupidly assumed that if I VT'd the car, then I'd be sent a bill for the repairs that it needed, but at least I wouldn't have to carry on paying the £4,500 left on the agreement. assuming the damage came to what I've had quotes for of course.
Please understand, I'm not trying to get out of anything at this point, I'm just trying to understand if what I've been told is the truth about VT and what my options are.
Thanks in advance
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