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At the end of March 2018 Nat West Bank returned two cheques that I had paid into my ltd company account. The cheques were made payable to the trading name of my company and the bank said that they were not in the name of the account.
When I opened the account I had notified them of the trading name so I phoned the bank and they apologised for their mistake and gave me £75 in compensation for my trouble.
A few days later I got 2 letters from the bank telling me that they were giving me 60 days notice of closing all my personal and business accounts. I contacted them to explain that it was all a mistake of their making so could they not close my accounts. they refused and said that could close my accounts without giving me a reason as it is in their terms and conditions.
My next step was to complain to the Financial :Ombudsman, but after 16 months, 3 different handlers they concluded that because it was in their terms and conditions they had not treated me unfairly.
During this time I had spoken to the bank and on 2 separate occasions I was told that it was the fraud dept. that had instigated the closure of my account, but the bank told the ombudsman that the internal markers on my name were to stop me opening another account in the future.
I now would like to take the bank to small claims court for say £5000 in compensation for treating me unfairly under the BCOBS rules.*
I am sure I would not be the first but I cant find anything on the net. Perhaps someone has any advice or knowledge of my prospects
When I opened the account I had notified them of the trading name so I phoned the bank and they apologised for their mistake and gave me £75 in compensation for my trouble.
A few days later I got 2 letters from the bank telling me that they were giving me 60 days notice of closing all my personal and business accounts. I contacted them to explain that it was all a mistake of their making so could they not close my accounts. they refused and said that could close my accounts without giving me a reason as it is in their terms and conditions.
My next step was to complain to the Financial :Ombudsman, but after 16 months, 3 different handlers they concluded that because it was in their terms and conditions they had not treated me unfairly.
During this time I had spoken to the bank and on 2 separate occasions I was told that it was the fraud dept. that had instigated the closure of my account, but the bank told the ombudsman that the internal markers on my name were to stop me opening another account in the future.
I now would like to take the bank to small claims court for say £5000 in compensation for treating me unfairly under the BCOBS rules.*
I am sure I would not be the first but I cant find anything on the net. Perhaps someone has any advice or knowledge of my prospects
