Hi all,
I purchased a property in 2013. The builder did not have a formal reporting process for issues/snags, so these were mainly communicated on the phone and by handing paper copies of lists to the site foreman. I have an oeigiori copy of a snag list which was provided, and text messages to the builder, confirming these were passed to the foreman.
The main issue was surrounding the seals on the window panes failing, and leaking inside the glazing. These were never rectified during the initial two year builders warranty.
My question is, if the builder was notified of an issue during the initial two years builder warranty, are they legally obliged to resolved after the warranty period ends? I am still withing my NHBC warranty period, however I know they will not pay out for this type of problem.
Thanks in advance for your help.
I purchased a property in 2013. The builder did not have a formal reporting process for issues/snags, so these were mainly communicated on the phone and by handing paper copies of lists to the site foreman. I have an oeigiori copy of a snag list which was provided, and text messages to the builder, confirming these were passed to the foreman.
The main issue was surrounding the seals on the window panes failing, and leaking inside the glazing. These were never rectified during the initial two year builders warranty.
My question is, if the builder was notified of an issue during the initial two years builder warranty, are they legally obliged to resolved after the warranty period ends? I am still withing my NHBC warranty period, however I know they will not pay out for this type of problem.
Thanks in advance for your help.