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Smart parking charge

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  • #1

    Smart parking charge

    I work in a shopping centre. All parking permits are usually renewed for all store staff on the same date. As I was on maternity my parking permit had not been renewed. I did 2 keeping in touch days. I had not realised my parking permit had not been renewed. After I received my first parking charge I immediately renewed my parking permit. I have also tried to appeal to smart on the basis that I am an employee and provided a copy of my previous permit and my new permit in the hope they would understand the oversight of not renewing my permit before commencing a keeping in touch days whilst still on maternity. they have rejected my appeal and I am now wondering is it worth me trying to appeal through popla. If I lose my discounted rate will no longer be valid and I will have to pay the full amount of £200 instead of £120. Either is a lot of money to pay while on maternity. Especially when I was working and not abusing the car park for personal reasons.
    any help on this will be greatly appreciated
    Tags: None
  • #2
    Can your employer not tell them to cancel?
    • 2 likes

    Comment

    • #3
      The shopping centre could but the management team are very unhelpful. I did go to them before submitting my appeal and they refused to help in any way

      Comment

      • #4
        Hi

        Were they windscreen PCNs?

        Have you received any postal ones?

        Can you take some pics of the site signs?
        CAVEAT LECTOR

        This is only my opinion - "Opinions are made to be changed --or how is truth to be got at?" (Byron)

        You and I do not see things as they are. We see things as we are.
        Cohen, Herb

        There is danger when a man throws his tongue into high gear before he
        gets his brain a-going.
        Phelps, C. C.

        "They couldn't hit an elephant at this distance!"
        The last words of John Sedgwick
        • 1 thank

        Comment

        • #5
          Hi it was postal PCN.
          i don’t have pictures of the signs but I can take some

          Comment

          • #6
            Could you post up a copy of it, please? (Front & rear.)

            Redact personal data (inc vehicle reg), but leave all times/dates visible.

            We can take a look at the signs later.
            CAVEAT LECTOR

            This is only my opinion - "Opinions are made to be changed --or how is truth to be got at?" (Byron)

            You and I do not see things as they are. We see things as we are.
            Cohen, Herb

            There is danger when a man throws his tongue into high gear before he
            gets his brain a-going.
            Phelps, C. C.

            "They couldn't hit an elephant at this distance!"
            The last words of John Sedgwick
            • 1 thank

            Comment

            • #7
              I have tried to upload photos but the file size is too big and after compressing the pictures it still won’t allow me to update load so am now stuck on how to do this?

              Comment

              • #8
                Upload your photos to a photo hosting site, imgur is one of them, and then post the link to the picture on this site.
                • 1 thank

                Comment

                • #9
                  DBB93D02-2B67-4C4F-9985-252CBF7C1C16.jpeg
                  Attached Files

                  Comment

                  • #10
                    Was your 'appeal' to Smart in writing?

                    If so, did you ID who was driving/parking? (just answer Y or N)

                    Btw, you have not redacted the PCN no. or the vehicle reg.
                    CAVEAT LECTOR

                    This is only my opinion - "Opinions are made to be changed --or how is truth to be got at?" (Byron)

                    You and I do not see things as they are. We see things as we are.
                    Cohen, Herb

                    There is danger when a man throws his tongue into high gear before he
                    gets his brain a-going.
                    Phelps, C. C.

                    "They couldn't hit an elephant at this distance!"
                    The last words of John Sedgwick
                    • 1 thank

                    Comment

                    • #11
                      Appeal was by e-mail. Yes ID myself as driver. Explained about being an employee on maternity hoping honesty would be best policy

                      Comment

                      • #12
                        Thought I had redacted the Reg? Can’t delete that link now on this forum? Will it matter?

                        Comment

                        • #13
                          Originally posted by Woodsa64 View Post
                          Thought I had redacted the Reg? Can’t delete that link now on this forum? Will it matter?
                          I'll give Amethyst a shout to see what magic she can perform!
                          CAVEAT LECTOR

                          This is only my opinion - "Opinions are made to be changed --or how is truth to be got at?" (Byron)

                          You and I do not see things as they are. We see things as we are.
                          Cohen, Herb

                          There is danger when a man throws his tongue into high gear before he
                          gets his brain a-going.
                          Phelps, C. C.

                          "They couldn't hit an elephant at this distance!"
                          The last words of John Sedgwick

                          Comment

                          • #14
                            Messy magic .... think I've got everything ?
                            #staysafestayhome

                            Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                            Received a Court Claim? Read >>>>> First Steps
                            • 1 thank

                            Comment

                            • #15
                              Originally posted by Amethyst View Post
                              Messy magic .... think I've got everything ?
                              2nd paragraph under the pics? (Reg no.)
                              CAVEAT LECTOR

                              This is only my opinion - "Opinions are made to be changed --or how is truth to be got at?" (Byron)

                              You and I do not see things as they are. We see things as we are.
                              Cohen, Herb

                              There is danger when a man throws his tongue into high gear before he
                              gets his brain a-going.
                              Phelps, C. C.

                              "They couldn't hit an elephant at this distance!"
                              The last words of John Sedgwick

                              Comment

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