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I would appreciate some advice please.
Last year I was moved onto Universal Credit from ESA benefit due to the area we moved to is a universal credit area. I was without any money coming in for almost 10 weeks because of it, as a result I got behind on my council tax. I have an outstanding balance of £119.71 of which £19.71 has been paid I have until the end of the financial year to clear which I intend doing.
My problem is my council got Jacobs involved I have spoken to them throughout (via email) with my intentions that I shall be paying my council directly which I have started doing anyway. A payment was made directly to my council 2 days ago, which I then emailed Jacobs to let them know I had made a payment and to inform them when the next payment will be made etc.
The SAME DAY as telling them they sent a letter which I only recieved today telling me I have until the 26th to pay full amount and for sending that letter they have had added another £75.00, I am guessing they dont like the fact I am paying my council directly. I will be making another payment on Monday of £20.00. I just find it very sneaky considering they knew I was going to pay my council directly and still go a head and send that.
Any advice please?
Last year I was moved onto Universal Credit from ESA benefit due to the area we moved to is a universal credit area. I was without any money coming in for almost 10 weeks because of it, as a result I got behind on my council tax. I have an outstanding balance of £119.71 of which £19.71 has been paid I have until the end of the financial year to clear which I intend doing.
My problem is my council got Jacobs involved I have spoken to them throughout (via email) with my intentions that I shall be paying my council directly which I have started doing anyway. A payment was made directly to my council 2 days ago, which I then emailed Jacobs to let them know I had made a payment and to inform them when the next payment will be made etc.
The SAME DAY as telling them they sent a letter which I only recieved today telling me I have until the 26th to pay full amount and for sending that letter they have had added another £75.00, I am guessing they dont like the fact I am paying my council directly. I will be making another payment on Monday of £20.00. I just find it very sneaky considering they knew I was going to pay my council directly and still go a head and send that.
Any advice please?
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