Good for you - escalate through the ombudsman - even if it doesn't get you the discount you were offered it should hopefully prompt an investigation into this and get some changes made so it doesn't happen to others... be too much to expect that people affected will be compensated, but maybe the rtb reinstated where they were told they'd lost it.
I think some FOIs are in order to get the figures on RTBs where this HA are involved though- see if it shows how widespread this has been. Overall stats here https://www.gov.uk/government/statis...-housing-sales but think specifics on mutual exchanges might be of interest.
I think some FOIs are in order to get the figures on RTBs where this HA are involved though- see if it shows how widespread this has been. Overall stats here https://www.gov.uk/government/statis...-housing-sales but think specifics on mutual exchanges might be of interest.
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