Hello

[Goatgirl]

Hi
i am new to the forum. I am having difficulties with my solicitor who doesn't seem to be doing anything about my personal injury claim. The solicitor is via my Union and it is a personal injury claim in relation to my employment. 6 weeks ago I had an initial meeting with the solicitor who said I had a viable claim. She said she would write a letter to my employer but she hasn't. I've rung her twice and she keeps saying she has been busy.

[Peridot]

Hi Goatgirl,

When was the accident? Was it reported at the time? Are you still undergoing treatment? Is the solicitor you are using part of the Union or have they directed you to a specialist personal injury lawyer outside the organisation?

Have you signed any client care letter or a conditional fee agreement yet?

With all of these things it is necessary to get the admin paperwork dealt with initially but I would have thought the id checks and client care should be sorted by now or at least winging it's way to you.

I would say maybe shop around for a personal injury specialist although using your union may have financial benefits to you as many PI specialist although dealing with claims under no win no fee agreements would need you to take out after the event insurance which you would have to pay for. They may also be able to take a percentage of your damages (which would be stipulated in your CFA (no win no fee agreement).

You have 3 years from the accident to make a claim so don't panic (depending when the accident was of course!) Before jumping to another lawyer specialising in PI (personal injury) you need to check what terms your union are acting under (if they are) and how any other firm would be dealing with it.
Preparing a letter of claim in relation to the injury does take some time (not 6 weeks admittedly) but it would be helpful if they let you know some approximate timescales. That way you won't need to hassle them to find out what's going on either.

Pop back if you need any further guidance.

[Goatgirl]

Thank you this is very useful information and I will check on the things you have mentioned. Much appreciated.