Hello,
I purchased a used ex Royal Mail van from a dealership for £2,400. It had full service history, all previous MoT’s a few dents but low mileage. On paper it looked good. It had about 3 days MOT left and the dealer wanted to charge £200 to put it through an MOT. Obviously I refused and took it to my local trusted garage. The van was declared totally unroadworthy and unsafe to drive. I paid via debit card (as he refused to accept credit card)
I contacted the garage who were extremely rude, awkward and dismissive of my claims and refused any returns as I wanted to return the van.
I was not taking this lying down and contacted my bank and applied for a chargeback. After 2 months or so and lots of email exchanges and several challenges to my chargeback from the dealer today I got the news that the chargeback was successful and would not be reversed. So great news!
Onto my issue- so I have all the money back for the van but I also still have the van which Iv had to SORN as it’s unroadworthy. I have sent the dealer several letters trying to resolve the issue at the same time applying for the chargeback to collect the vehicle to which he never responded. Part of the chargeback requirements was to return the van, however due to the fact he ignored my request the chargeback was approved.
Now the dealer is requesting me to return the van. However it’s approximately 50 miles to the dealership and the van is unroadworthy, uninsured, untaxed and little fuel. I have spoken to a legal team (during the chargeback process) who advised me to put in one of my letters. “ the vehicle is available for collection, if you fail to let me know a collection date I will take this as you rejecting the vehicle, I should not loose out financially as a result of you breaching the contract”.
Any advice of what the law is regarding this as now legally I don’t own the van. The dealer stated I signed when I purchased the van I would return it should there be any issues. However he was in breach of the contact making the contact null and void.
any advice much appreciated
I purchased a used ex Royal Mail van from a dealership for £2,400. It had full service history, all previous MoT’s a few dents but low mileage. On paper it looked good. It had about 3 days MOT left and the dealer wanted to charge £200 to put it through an MOT. Obviously I refused and took it to my local trusted garage. The van was declared totally unroadworthy and unsafe to drive. I paid via debit card (as he refused to accept credit card)
I contacted the garage who were extremely rude, awkward and dismissive of my claims and refused any returns as I wanted to return the van.
I was not taking this lying down and contacted my bank and applied for a chargeback. After 2 months or so and lots of email exchanges and several challenges to my chargeback from the dealer today I got the news that the chargeback was successful and would not be reversed. So great news!
Onto my issue- so I have all the money back for the van but I also still have the van which Iv had to SORN as it’s unroadworthy. I have sent the dealer several letters trying to resolve the issue at the same time applying for the chargeback to collect the vehicle to which he never responded. Part of the chargeback requirements was to return the van, however due to the fact he ignored my request the chargeback was approved.
Now the dealer is requesting me to return the van. However it’s approximately 50 miles to the dealership and the van is unroadworthy, uninsured, untaxed and little fuel. I have spoken to a legal team (during the chargeback process) who advised me to put in one of my letters. “ the vehicle is available for collection, if you fail to let me know a collection date I will take this as you rejecting the vehicle, I should not loose out financially as a result of you breaching the contract”.
Any advice of what the law is regarding this as now legally I don’t own the van. The dealer stated I signed when I purchased the van I would return it should there be any issues. However he was in breach of the contact making the contact null and void.
any advice much appreciated
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