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Looking for advice regarding admissions and appeals process. Recently applied for a place at a primary school that is 1.1 miles from home and out of catchment. We did not get in but during the admissions process we became aware of admin errors form the admissions team. We raised this in our appeal and asked them to kindly look into these errors to ensure that they have been addressed and to confirm that the admissions team acted in line with the 'Code' for admissions and their actions were lawful, and further to that, to ensure that our application was not at a disadvantage because of these errors. However when we received the outcome letter it only mentioned the errors by saying that ' the school representative stated if the admissions team had made errors they would rectify them'. However this does not answer any of our questions and although they have not upheld our appeal we are non the wiser about the errors and whether they acted in line with code what impact it had on our application. Surely this cannot be acceptable as it seems that our concerns have been disregarded and therefore our application in its entirety.
I see it as, if you write a letter of complaint to an organisation, when they respond you would expect them to reply to the issues you have raised in the letter and explain what happened, why and whether it was acceptable or against policy/ law - no to do so says to me that they are not addressing the issue and the IAP ( independent appeals panel) have not acted in the capacity in which they are meant. Any Advice please?
Looking for advice regarding admissions and appeals process. Recently applied for a place at a primary school that is 1.1 miles from home and out of catchment. We did not get in but during the admissions process we became aware of admin errors form the admissions team. We raised this in our appeal and asked them to kindly look into these errors to ensure that they have been addressed and to confirm that the admissions team acted in line with the 'Code' for admissions and their actions were lawful, and further to that, to ensure that our application was not at a disadvantage because of these errors. However when we received the outcome letter it only mentioned the errors by saying that ' the school representative stated if the admissions team had made errors they would rectify them'. However this does not answer any of our questions and although they have not upheld our appeal we are non the wiser about the errors and whether they acted in line with code what impact it had on our application. Surely this cannot be acceptable as it seems that our concerns have been disregarded and therefore our application in its entirety.
I see it as, if you write a letter of complaint to an organisation, when they respond you would expect them to reply to the issues you have raised in the letter and explain what happened, why and whether it was acceptable or against policy/ law - no to do so says to me that they are not addressing the issue and the IAP ( independent appeals panel) have not acted in the capacity in which they are meant. Any Advice please?
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