Hello, Just joined with the intention of gaining some advice regarding a situation I have found myself in today.
When I purchased a motor vehicle back in 2015 on a PCP I was offered GAP insurance, I politely refused, the sales person then said, the car company were giving me GAP insurance free, great I thought that I don't mind.
However, what happened as and I can't remember if I can recall this being explained, the sales person discounted the vehicle by the cost of the GAP, then added the GAP to the finance package.
I was informed by the dealer that after a certain point I could return the car and so long as the vehicle wasn't damaged or within the agreed mileage there would be nothing outstanding to pay.
So 30 months into my 4 year PCP contract I call the finance company and informed them I wished to end the PCP and return my vehicle.
They then said, no problem because I'm so far into the contract there is nothing to pay on the vehicle, however I have £460 of value added products to pay off, cosmetic insurance which I did purchase and the GAP.
I have no issue (I don't think) with the finance company, they did lend the money for the GAP and the cosmetic insurance and they paid them on my behalf, however my nievety and the way the PCP was sold to me by the dealership means I wasn't expecting to pay anything after returning the car after 30 months. As the dealer said I could just return the car with nothing to pay.
My issue is the way I was sold the GAP insurance by the dealer, what are your views?
Thanks in advance.
When I purchased a motor vehicle back in 2015 on a PCP I was offered GAP insurance, I politely refused, the sales person then said, the car company were giving me GAP insurance free, great I thought that I don't mind.
However, what happened as and I can't remember if I can recall this being explained, the sales person discounted the vehicle by the cost of the GAP, then added the GAP to the finance package.
I was informed by the dealer that after a certain point I could return the car and so long as the vehicle wasn't damaged or within the agreed mileage there would be nothing outstanding to pay.
So 30 months into my 4 year PCP contract I call the finance company and informed them I wished to end the PCP and return my vehicle.
They then said, no problem because I'm so far into the contract there is nothing to pay on the vehicle, however I have £460 of value added products to pay off, cosmetic insurance which I did purchase and the GAP.
I have no issue (I don't think) with the finance company, they did lend the money for the GAP and the cosmetic insurance and they paid them on my behalf, however my nievety and the way the PCP was sold to me by the dealership means I wasn't expecting to pay anything after returning the car after 30 months. As the dealer said I could just return the car with nothing to pay.
My issue is the way I was sold the GAP insurance by the dealer, what are your views?
Thanks in advance.
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