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The journey from Birmingham airport usually costs about £18-£20 . It was even that on Boxing day 2016.
last night we landed near midnight and used Uber- the quote I accepted was £18-20 but when the charge came through it was £25 . Clearly the taxi driver had his sat nav set up for the longest journey as instead of straight up the A45 we went M42 , M6, A47, then picked up the ring road. We had a magical mystery tour of parts of Birmingham
So I complained to be told tough it is within out range - it was not in the range of the quote
Question is, for £25 can I put a complaint into the credit card company?
I would have happily paid the £20 but now we will go back to our regular taxi firm and stuff uber
I wanted to share the bad service with anyone who cares to read it.
Incidentally i did another enquiry as soon as we got in and it was quoting £15-£18
Moral of the story, never use Uber
last night we landed near midnight and used Uber- the quote I accepted was £18-20 but when the charge came through it was £25 . Clearly the taxi driver had his sat nav set up for the longest journey as instead of straight up the A45 we went M42 , M6, A47, then picked up the ring road. We had a magical mystery tour of parts of Birmingham
So I complained to be told tough it is within out range - it was not in the range of the quote
Question is, for £25 can I put a complaint into the credit card company?
I would have happily paid the £20 but now we will go back to our regular taxi firm and stuff uber
I wanted to share the bad service with anyone who cares to read it.
Incidentally i did another enquiry as soon as we got in and it was quoting £15-£18
Moral of the story, never use Uber
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