The DPA gone wrong

[Hurricane Puffrose]

This is evidence that the DPA can be taken too far!!

I have called Yorkshire water to ask if they have a dd set up on my bank account or if they have my Hubbys account details, I have passed DPA clearly, in fact the advisor remarked upon how quickly I gave the details, and asked "Is the bank paying the DD in the name or Mrs Puffrose or Mr Puffrose... they can't tell me!!!

They cannot tell me how much they are taking, if the DD is set up on any bank, or the date it is due.. for the security of the bank account that I am paying it from.. however I don't know what bank this is coming out or, when or how much.. I can't ask Mr R's bank as im not the account holder in the bank, and we have an account the child benefit etc goes in to .. I dont know which its from.

How ridiculous is that??

[Inca]

Re: The DPA gone wrong

Insanity Puff,,Robs bank ring our landline,that's in my name,but won't let me tell him who's calling !!!

[Hurricane Puffrose]

Re: The DPA gone wrong

This woman cant take a complaint cos it needs to be with the Complaints Team.. who can take the complaint for me but might need Mr R with me as the account is in 2 names

HUH?????

[Inca]

Re: The DPA gone wrong

Bgas rang me........wanted my phone number (told him he'd just rung me) wanted my date of birth (asked if he was going to send me a card) said he needed to check I was me (i assured him that yes,,looking in a mirror I can confirm I'm me).................and I was trying to PAY the bloody bill :rofl:

[Hurricane Puffrose]

Re: The DPA gone wrong

im trying to do the same!!

I have been pushed from pillar to post by these idiots I am now going to have my local councillor (lives round the corner) ring them on my behalf to say WTF???

[wales01man]

Re: The DPA gone wrong

They might not give the councillor the info,how do they know who they are?

[teaboy2]

Re: The DPA gone wrong

You should has quoted section 7 of the DPA to the muppet - Its your data your requesting info on, so even though they are clearly trying to protect your data, by not revealing it to you, the data subject, despite you passing security checks, they have in fact, breached the DPA itself lol.

[Inca]

Re: The DPA gone wrong

I just love doing the 'Hello'...
Hello
Hello
Hello
Can I speak to Inca please?
No
Why not?
Cos she doesn't know who you are
Well,,if you give her the phone I'll tell her who I am
No,,that won't happen,,she won't speak to strangers
Why not?
Cos her Mum told her not to.........and the caller promptly hangs up,,convinced a nutter is on the loose

[Hurricane Puffrose]

Re: The DPA gone wrong

I once had a guy from Safestyle who just wouldnt bugger off about me buying windows.. after a week the call went like this...

"Hi is that Mrs Puff?"

Yes

"Are you available to talk?"

"No im available for panto though!"

"I need to speak to Mrs Puff"

regarding

"Important information, may I take your date of birth?"

Don't you have one?

"EEERM May I take your date of birth?"

"It's the same day as my birthday.. does that help?"

"This isn't helping me in my job"

Doesn't do much for mine either

"So am I actually speaking to Mrs Puff?"

No, your dreaming and the alarm clock is going to ring in a moment.

"It's an urgent call for Mrs Puff.. I need to talk to her!"

Honey I need Keith Scott, a bar of dairy milk and a hot tub, thats not going to happen either!!

he hung up

[wales01man]

Re: The DPA gone wrong

perhaps when we get these calls we should all go into windup mode

[Inca]

Re: The DPA gone wrong

I think my all time classic,even though I didn't mean it sound or come out the way it did.
My Mum died at 3pm on Sunday 5th Feb 1995.
We (the siblings) were all members of the local Conservative Club (for cheap beer,,not politics)
It was decided we would have the funeral pow-wow at the club in a private room as there are so many of us.
Soooooo..in dribs and drabs the family sauntered in,,those who had already been told did the usual handshake/hug thing...but a bloke called Ray had obviously missed the news..
So...little me hunkers in,,face like severe sunburn..eyes like p***holes in the snow..and Ray joyfully grabs me in a huge bear hug,,kisses me on the cheek as the room fell into a stunned silence..
'Nik,,my darling (says Ray)..don't see you here often on a Sunday,,special ocassion? Oh and by the way,,been meaning to ask 'Hows your Mum??'
and through the stunned silence I heard a voice that was mine graciously say 'Dead,,How's yours'??
That was a conversation stopper of biblical proportions.

[charitynjw]

Re: The DPA gone wrong

I was going to post something here.

But then I realised that there is a one in ten billion chance that I might inadvertently breach the DPA.

So I won't.

[bluebottle]

Re: The DPA gone wrong

I think my all time classic,even though I didn't mean it sound or come out the way it did.
My Mum died at 3pm on Sunday 5th Feb 1995.
We (the siblings) were all members of the local Conservative Club (for cheap beer,,not politics)
It was decided we would have the funeral pow-wow at the club in a private room as there are so many of us.
Soooooo..in dribs and drabs the family sauntered in,,those who had already been told did the usual handshake/hug thing...but a bloke called Ray had obviously missed the news..
So...little me hunkers in,,face like severe sunburn..eyes like p***holes in the snow..and Ray joyfully grabs me in a huge bear hug,,kisses me on the cheek as the room fell into a stunned silence..
'Nik,,my darling (says Ray)..don't see you here often on a Sunday,,special ocassion? Oh and by the way,,been meaning to ask 'Hows your Mum??'
and through the stunned silence I heard a voice that was mine graciously say 'Dead,,How's yours'??
That was a conversation stopper of biblical proportions.

The look on hi face must have been of the "Please, ground, open up and swallow me," variety.

[Inca]

Re: The DPA gone wrong

It was BB,,after he made matters worse by saying 'You're joking????''

[Hurricane Puffrose]

Re: The DPA gone wrong

My brother in law's late partner died a few years ago very unexpectedly, understandably my brother in law was distraught and went to one of his brothers homes.. they were all sitting about trying to comfort each other when his sister in law arrived and looked at them. They were all glum faced and she exclaimed "OMG look at you all with faces like smacked a rses, Who died??"

Andy looked up and said "My Jason."