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A friend had a mortgage missold to her. The firm, a sole trader, went out of business. She made a claim to the FSCS but could not be awarded compensation as they could not ascertain whether or not the firm had any assets. The sole trader broke every rule in the book and recently applied to the OFT for a consumer credit licence to broker mortgages again. To prevent this my friend sent all the details of what happened to the FSA and they are now investigating.
Out of the blue, having just received the FSA response, she has received another application form from the FSCS asking her to apply for compensation. Supposing her first application was Reference 1 - this application is Reference 2. Reference 1 was from a Senior Claim Adviser - Reference 2 is from a Manager. She sent a copy of her letter to the FSA to the FSCS so the manager would know she had already submitted an application previously. Is this invitation to make a second application a mistake? Any thoughts?
Out of the blue, having just received the FSA response, she has received another application form from the FSCS asking her to apply for compensation. Supposing her first application was Reference 1 - this application is Reference 2. Reference 1 was from a Senior Claim Adviser - Reference 2 is from a Manager. She sent a copy of her letter to the FSA to the FSCS so the manager would know she had already submitted an application previously. Is this invitation to make a second application a mistake? Any thoughts?
