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FSA's View of Fairness

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  • FSA's View of Fairness

    The FSA's Clive Briault who's most generous contribution to consumers was the complaints handling waiver has given a speech on his specialist subject, 'fairness'.

    In it he makes some remarkable claims including one that informs us that it was the media that prompted consumers to begin the reclaiming campaign and not the other way round.

    He also praises the virtues of the Freedom of Information Act that provides ''a further impetus towards more extensive transparency'' before going on to boast that he's challenging 2 rulings by the Information Commisioner that overturned the FSA's refusal to release the names of 2 banks the FSA ''had identified as using inappropriate charges''.

    Some wider aspects of fairness

  • #2
    Re: FSA's View of Fairness

    THe interpretation is not correct, the impetus and information may have been driven more by the press when they realised it would be big. I will explain more, when Stephen Hone won his case in 2005, the media covered it but it was not that big. When the first article appeared on Moneysavingexpert with Dave Smith aka Dave from CAG, it did not provide impetus. It has lead to people seeking to balance an unfair position through knowledge.
    The facebook protest was not started by the media but was highlighted by the media. For example, if the media does not provide information then how does the FSA get their messages across? brief comments so far as still reading

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    • #3
      Re: FSA's View of Fairness

      http://news.bbc.co.uk/1/hi/business/7082814.stm

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      • #4
        Re: FSA's View of Fairness

        The FSA is currently appealing against two Freedom of Information rulings made by the Information Commissioner's Office (ICO) in August.

        The ICO ordered the naming of 12 companies which the FSA says used inappropriate charges when selling endowment mortgages, and seven other firms which were investigated after failing an equity release mystery shopping exercise.
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