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Charge Notification Letters Required

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  • #76
    Re: Charge Notification Letters Required

    Copy of email sent to the OFT today.


    "We are continuing an exercise on Legal Beagles and other Consumer sites to collect copies of the various versions of charge notification letters, responses to preliminary reclaim letters and LBA’s, sworn statements in defences and responses to general questions sent by the Banks to Consumers in relation to relevant charges .

    These letters may eventually form the basis of arguments regarding Misrepresentation, contraventions of the Consumer Credit Act and resurrection of the Common Law Penalty argument. The target is to build a collection of such letters for each bank, for each account type and for each year ( covering the various changes in versions of the relevant terms and conditions for each Bank ).

    What we are specifically looking for are written statements within those letters detailing exactly what the Banks considered the relevant charges were levied in respect of, perhaps confirming a breach of contract, failure to fulfill obligations or other potentially key information.

    Taking into account that the Banks have successfully argued in the Supreme Court that the relevant charges are charges that they require Consumers to agree to pay as part of the price or remuneration for the package of services that the Banks agree to supply in exchange and are therefore not assessable for fairness, for price, by virtue of Regulation 6 (2) of the UTCCR 1999 regulations, we consider that evidence of a different or more specific interpretation of the relevant charges may well prove fundamental in proving either the unfairness or unlawfulness of the relevant charges, on a price based assessment, by other legal or regulatory means.

    As far as we are aware this type of communication was not studied at all in either the High Court or Court of Appeal hearings.

    It will, of course, take considerable time to build this collection, however Consumers are responding well and we would like to take this opportunity to make you aware of some of the most relevant quotes we have located so far. Image files of the complete letters and / or documents can be provided if required."

    Last edited by Budgie; 20th December 2009, 10:31:AM.

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    • #77
      Re: Charge Notification Letters Required

      Nice one Budgie! You think it might lend a little more weight to also add in the relevant clauses from some of the historic T&Cs too, or would they already have those?

      Comment


      • #78
        Re: Charge Notification Letters Required

        they probably do have them but would it hurt for them to know we do too :-)

        Comment


        • #79
          Re: Charge Notification Letters Required

          Have a look at the schedules (annexes?) of the OFT POC they have all the terms actually argued in historicals and current (2007 )(not many in the great scheme of things really). They're in the official docs forum
          #staysafestayhome

          Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

          Received a Court Claim? Read >>>>> First Steps

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          • #80
            Re: Charge Notification Letters Required

            hi

            i have these from a business account i had. i wonder if it supports misrepresentation. business accounts dont have any free banking so all transations are paid for. the fees and terms however seem similar if not the same personal current accounts. theres clearly no "package" involved here.


            http://www.scribe-computers.co.uk/we...ons%202006.pdf

            http://www.scribe-computers.co.uk/we...%20charges.pdf



            Borgbaiter

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            • #81
              Re: Charge Notification Letters Required

              Just a thought tha popped into my dizzy little head.. Those letters from bakers who closed people's accounts after they complained/claimed might be useful. It would be interesting to see what reasons they give for closing the acount..

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              • #82
                Re: Charge Notification Letters Required

                Hi Smasher

                I have enclosed HSBC's letter of cancelation on Mr T's Business account when he asked for the return of more bank charges - then they closed his account.

                Hope it helps.

                Tuttsi x


                Originally posted by Smasher View Post
                Just a thought tha popped into my dizzy little head.. Those letters from bakers who closed people's accounts after they complained/claimed might be useful. It would be interesting to see what reasons they give for closing the acount..
                Last edited by TUTTSI; 30th December 2009, 07:54:AM.

                Comment


                • #83
                  Re: Charge Notification Letters Required

                  Nice one Tuttsi. I trawled through old posts & websites last night and found a few real crackers on Bob Egerton's site! Just gotta pop out now, I'll post them all when I get back.

                  Comment


                  • #84
                    Nationwide account closure notice - 2006

                    This one is simply shocking!! Thanks to Bob Egerton.

                    Comment


                    • #85
                      Halifax settlement letter

                      This is a settlement letter from Halifax that informs the customer that if he incurs any further charges after this settlement, they may close his account!

                      Comment


                      • #86
                        NatWest settlement letter

                        Note in this letter that Natwest describe the charges as being for additional services and again threatens account closure if the customer is 'unwilling' to accept future charges..

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                        • #87
                          A&L settlement letter

                          This letter insists that the charges were strictly equal to costs incurred..

                          Comment


                          • #88
                            Yorkshire Bank settlement letter

                            Another settlement letter threatening to close the customer's account on the basis that "she is not meeting her obligations to the bank and that the relationship has broken down".

                            Comment


                            • #89
                              A&L settlement letter

                              And another setlltement letter from A&L warning the customer that they will have to 'look at the future operation' of the account if he is not willing to adhere to the terms & conditions.

                              Comment


                              • #90
                                Re: Charge Notification Letters Required

                                Two HSBC ones here from 2004 and 2005.

                                The 2005 one was for a loan of theirs - there was no external recall needed as it was all internal, yet they still charged £30.

                                Comment

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