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UTCCR Burden of Proof

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  • UTCCR Burden of Proof

    Last week xxx represented a claimant (nobody we know) in a credit card case at Harrogate County Court which he won. He argued before the judge his long held belief that under UTCCR ''In any claim in which the unfairness of contractual terms in a consumer contract are raised as an issue, the evidentual burden rests with the seller or supplier to prove that the relevant terms are not unfair.''

    The judge agreed and told the defendant (don't know who) to justify the £13.46 they claimed was the cost of administering the £12 default charge. Needless to say they wouldn't and Tom's client was awarded £2500 in costs.

    This could have major implications not just for credit cards but the way in which all claims are made. It also might shed some light on the format of the litigation of the substantive issues in the test case ie it could be that the onus will be on the banks to prove the terms are fair rather than the OFT having to prove they're unfair.

    Below is the section of skeleton argument that deals with the burden of proof issue.


    Burden of Proof in Consumer cases that raise the issue of fairness under the UTCCR
    1. In any claim in which the unfairness of contractual terms in a consumer contract are raised as an issue, the evidential burden rests with the seller or supplier to prove that the relevant terms are not unfair.
    2. This point has been firmly established by the European Court of Justice in a number of cases, starting with the joined cases of Océano Grupo Editorial SA v Roció Murciano Quintero (C-240/98), Salvat Editores SA v José M. Sánchez Alcón Prades (C-241/98), José Luis Copano Badillo (C-242/98), Mohammed Berroane (C-243/98) and Emilio Viñas Feliú (C-244/98) (hereafter referred to as “Océano”), where it was ruled that there is a duty on the Court to raise of its own motion the question of “unfairness” in respect of such terms:
    “26 The aim of Article 6 of the Directive, which requires Member States to lay down that unfair terms are not binding on the consumer, would not be achieved if the consumer were himself obliged to raise the unfair nature of such terms. In disputes where the amounts involved are often limited, the lawyers' fees may be higher than the amount at stake, which may deter the consumer from contesting the application of an unfair term. While it is the case that, in a number of Member States, procedural rules enable individuals to defend themselves in such proceedings, there is a real risk that the consumer, particularly because of ignorance of the law, will not challenge the term pleaded against him on the grounds that it is unfair. It follows that effective protection of the consumer may be attained only if the national court acknowledges that it has power to evaluate terms of this kind of its own motion.
    28…the court's power to determine of its own motion whether a term is unfair must be regarded as constituting a proper means both of achieving the result sought by Article 6 of the Directive, namely, preventing an individual consumer from being bound by an unfair term, and of contributing to achieving the aim of Article 7, since if the court undertakes such an examination, that may act as a deterrent and contribute to preventing unfair terms in contracts concluded between consumers and sellers or suppliers.
    29 It follows from the above that the protection provided for consumers by the Directive entails the national court being able to determine of its own motion whether a term of a contract before it is unfair when making its preliminary assessment as to whether a claim should be allowed to proceed before the national courts.”
    3. This judgment of the full court was followed in Cofidis SA v Jean-Louis Fredout (C-473/00), Elisa María Mostaza Claro v Centro Móvil Milenium SL (C-168/05), and more recently Pannon GSM Zrt. v Erzsébet Sustikné Győrfi (C-243/08).
    4. In Pannon the ECJ reiterated the point thus:
    “23…the aim of Article 6 of the Directive would not be achieved if the consumer were himself obliged to raise the unfairness of contractual terms, and that effective protection of the consumer may be attained only if the national court acknowledges that it has power to evaluate terms of this kind of its own motion.
    24. It must be pointed out, in that regard, that, if that power is to be granted to the national court, Article 6(1) of the Directive cannot be interpreted as meaning that it is only in the event that the consumer has brought a specific application in relation to it, that an unfair contract term is not binding on that consumer. Such an interpretation would rule out the possibility of the national court assessing, of its own motion, in the context of examining the admissibility of the action which is before it, and without a specific application from the consumer to that effect, the unfairness of a contractual term.

    28…Article 6(1) of the Directive must be interpreted as meaning that an unfair contract term is not binding on the consumer, and it is not necessary, in that regard, for that consumer to have successfully contested the validity of such a term beforehand...

    32. The court seised of the action is therefore required to ensure the effectiveness of the protection intended to be given by the provisions of the Directive. Consequently, the role thus attributed to the national court by Community law in this area is not limited to a mere power to rule on the possible unfairness of a contractual term, but also consists of the obligation to examine that issue of its own motion.”
    5. All the above cases must be considered in the context of the jurisdictions from which they arise, namely legal systems that use an inquisitorial (i.e. judicial-lead) investigation of the facts and issues. In the UK we have an adversarial legal system, but the principles set out by the ECJ still apply. Indeed, as a result of section 3 of the European Communities Act 1972
    “any question as to the meaning or effect of any…Community instrument, shall be treated as a question of law (and, if not referred to the European Court, be for determination as such in accordance with the principles laid down by and any relevant decision of the European Court).”
    6. The above judgments of the ECJ establish a core legal principle, namely that a consumer does not have to successfully contest the validity of a contract term before it can be struck down by the court for “unfairness”. Indeed, the Court has a duty to raise of its own motion the issue of whether a term is “unfair”. It inevitably follows from these judgments that in the context of legal proceedings within the UK, the burden for establishing that a term is “unfair” cannot rest with the consumer, for the explicit reasons set out by the ECJ in those judgments. The duty for proving that such a term is not “unfair” therefore rests on the seller or supplier whenever the issue is raised, either by the Court of its own motion or by the consumer themselves.
    Last edited by Amethyst; 20th February 2010, 10:18:AM.

  • #2
    Re: UTCCR Burden of Proof

    Toms great isn't he.

    Honestly I thought that this was the case anyway.

    if the HoL say the terms are assesable, then when the OFT look at the terms, as they already have, and say 'they're unfair',as again they already have, I always thought if the banks didnt agree and went to court against them in that decision the onus would be on the banks to prove they were fair by disclosing the costs (which we know from the SA competition commission report to be pennies) so of course they won't and if they won't, then they have no chance of winning.

    This judgment backs that up doesn't it, although at county court level. Did the judge pass default / summary judgment with costs just on the basis of non compliance with an order for them to provide their costs?

    had the defendant argued the burden of proof was on the claimant ?

    Be good to know a little more about the case if he's willing ? and do you know where the £13.46 came from ?
    #staysafestayhome

    Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

    Received a Court Claim? Read >>>>> First Steps

    Comment


    • #3
      Re: UTCCR Burden of Proof

      Don't know the answers to all your questions but I'll certainly ask - I think Tom's quite relaxed about giving us some more info and gave me permission to post the skeleton on the main forum. If you think of any more specific questions let me know as I'm e-mailling him later this evening.

      What do you mean by 'where did the £13.46 come from?

      Is it worth considering incorporating the Burden of Proof argument in cc POCs?

      Comment


      • #4
        Re: UTCCR Burden of Proof

        this bit ''
        The judge agreed and told the defendant (don't know who) to justify the £13.46 they claimed was the cost of administering the £12 default charge. ''


        Yes it should be briefly in the POCs to be expanded on at a later stage for both credit cards and bank accounts.
        #staysafestayhome

        Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

        Received a Court Claim? Read >>>>> First Steps

        Comment


        • #5
          Re: UTCCR Burden of Proof

          Yes I know the bit you silly mare! But what of it?

          I got all this on my mobile while I was driving some children around so I'm a bit patchy on the details.

          Yes he's great isn't he?

          Comment


          • #6
            Re: UTCCR Burden of Proof

            pmsl well I dunno either xxx
            #staysafestayhome

            Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

            Received a Court Claim? Read >>>>> First Steps

            Comment


            • #7
              Re: UTCCR Burden of Proof

              The 2 cases that came from the skeleton are here:

              Oceano Grupo http://eur-lex.europa.eu/LexUriServ/...8J0240:EN:HTML

              Pannon GSM http://eur-lex.europa.eu/LexUriServ/...8J0243:EN:HTML

              The Oceano case was referred to in the HoLs transcripts by Crow on day 2:

              108
              9 The final point in this context is simply this: that
              10 if my learned friend was seeking to draw some comfort
              11 from the fact that there could, in principle, be
              12 a market investigation reference to the
              13 Competition Commission under part 4 of the
              14 Enterprise Act 2004, that is a remedy, if you call it
              15 a remedy, it is a regulatory intervention, which is not
              16 available to consumers. A reference can only be made to
              17 the Competition Commission by, among others, the OFT.
              18 There are a number of others, but I needn't list them
              19 for you.
              20 What is important in this context is that the
              21 directive was intended to confer rights on consumers
              22 which must be effective for them in the national courts.
              23 One gets that very clearly from a line of the ECJ
              24 decisions on the directive, most notably Oceano Grupo
              25 case, which is authorities bundle 3 at tab 38. This was
              109
              1 dealing with a jurisdiction clause in the standard terms
              2 and conditions in a consumer contract for the purchase,
              3 I think, of an encyclopaedia, and the issue was whether
              4 the national court was required, of its own motion, to
              5 determine whether a clause is unfair when making
              6 a preliminary assessment as to whether the claim should
              7 be allowed to proceed in the ordinary course.
              8 In that context, the judgment starts at the foot of
              9 page 4965 after the opinion of the Advocate General. If
              10 one goes on, that is where the judgment starts.
              11 The question the ECJ was being asked is at
              12 page 4972. Just before numbered paragraph 20, you will
              13 see the question that is referred:
              14 "Is the scope of the consumer protection provided by
              15 the directive with which we are concerned such that the
              16 national court may determine of its own motion whether
              17 a term of the contract is unfair when making its
              18 preliminary assessment as to whether a claim should be
              19 allowed to proceed before the ordinary courts?"
              20 That was the question. On the facing page -- I'm
              21 afraid the paragraph numbering has been sliced off, but
              22 the penultimate paragraph on the page is paragraph 25:
              23 "As to the question of whether a court seized of
              24 a dispute concerning a contract between a seller or
              25 supplier and a consumer may determine of its own motion
              110
              1 whether a term of the contract is unfair, it should be
              2 noted that the system of protection introduced by the
              3 directive is based on the idea that the consumer is in
              4 a weak position vis-a-vis the seller or supplier as
              5 regards both his bargaining power and his level of
              6 knowledge. This leads to the consumer agreeing to terms
              7 drawn up in advance by the seller or supplier without
              8 being able to influence the content of those terms."
              9 The aim of article 6, it goes on to say:
              10 "... which requires member states to lay down that
              11 unfair terms are not binding on the consumer would not
              12 be achieved if the consumer were himself obliged to
              13 raise the unfair nature of such terms. In disputes
              14 where the amounts involved are often limited, lawyers'
              15 fees may be higher than the amount at stake, which may
              16 deter the consumer from contesting the application of an
              17 unfair term.
              18 "While it is the case that in a number of member
              19 states procedural rules would enable individuals to
              20 defend themselves in such proceedings, there is a real
              21 risk that the consumer, particularly because of
              22 ignorance of the rules, will not challenge the term
              23 pleaded against him on the grounds it is unfair. It
              24 follows that effective protection of the consumer may be
              25 obtained only if a national court acknowledges that it
              111
              1 has power to evaluate terms of this kind of its own
              2 motion.
              3 "Moreover, as the Advocate General pointed out in
              4 paragraph 22, the system of protection laid down by the
              5 directive is based on the notion that the imbalance
              6 between the consumer and the seller or supplier may only
              7 be corrected by positive action unconnected with the
              8 actual parties to the contract. That is why article 7
              9 of the directive, paragraph 1, enables member states to
              10 implement adequate and effective means to prevent the
              11 continued use of unfair terms and specifies that those
              12 means are to include allowing authorised consumer
              13 associations to take action in order to obtain
              14 a decision as to whether the contractual terms drawn up
              15 for general use are unfair and, if need be, to have them
              16 prohibited."
              17 So the conclusion there is that the national court
              18 must itself take the initiative in deciding whether or
              19 not terms are unfair.

              Comment


              • #8
                Re: UTCCR Burden of Proof

                Oceano group case was in Foxton's case as well. I remember that it was referred to in the High Court decision of OFT v. Foxtons.

                Comment


                • #9
                  Re: UTCCR Burden of Proof

                  There you go Ame.



                  The case was settled 5 days before the trial. Normally under the Civil Procedure Rules costs in the small claims is severely limited, unless one party has acted unreasonably. The hearing turned into an argument simply about costs. They argued that only small claims costs were recoverable (approx £100). We argued that the bank had acted unreasonably in a number of ways:

                  Firstly, contending that its charges were fair in its Defence. This was contrary to the guidance of the OFT, their own evidence (a witness statement), and their own behaviour by complying with the guidance of the OFT and dropping their charges.

                  Secondly, that the Defendant's late settlement was unreaonable, given that they had no prospect of success. They had put us and the claimant to unnecessary work by defending a claim that was utterly hopeless.

                  The judge ruled that their behaviour was unreasonable, and that we were entitled to our costs of in excess of £2,000.

                  It should be noted that this is a small claims case, and that the ruling is from a District Judge, so will not be binding on any other judge or other cases. Also, each case is decided on its merits. That being said, thousands of claims are being issued in that court, and it will give some indication of how future cases of this sort will be dealt with by that court.

                  We are planning on getting a transcript of the case, but I will need to speak to the solicitors before it can be released. They are quite a small firm, and they are concerned of taking on too many cases all at once, so they don't want to spread the news around everywhere just yet. That position may well change in the future, however.

                  The Defendant didn't have much to say about the burden of proof, and had no authority on the point. To be fair, a local junior barrister had been instructed and it was not her area of expertise. In any event, the judge ruled that the burden of proof is clearly on the seller or supplier to prove their terms and conditions are fair. Although this is not a binding decision, as it is by a District Judge, that does not matter a great deal, as the decision from the European Court of Justice is totally binding on the courts in the UK.

                  The bottom line, however, is that all the credit card companies must prove their charges are fair in any contested proceedings. In light of the OFT report and their behaviour in reducing their fees, this will be an impossible task for them. If they put in a defence and the case is allocated for trial, then there is a strong argument that they are acting unreasonaby and a claimant will be entitled to their reasonable costs (and not limited to the usual small claims amount). This would normally only apply where a solicitor or barrister has been involved, although the claimant will be able to recover their costs for travel and missing work, etc, for the hearing.

                  Hope this answers some of your questions - get Sharon to give me a call, if she wants. Or text me and I'll call her back.

                  Comment


                  • #10
                    Re: UTCCR Burden of Proof

                    Thank you xxxxxxxxxxxxxxxxxxxxxx

                    Wasted costs basically.

                    The burden of proof part is good to have clarified, much easier to understand from Toms perspective than reading the case law which sends my head a bit squiffy.

                    Will rework POCs to include that and get in touch with Tom if theres anything more
                    #staysafestayhome

                    Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                    Received a Court Claim? Read >>>>> First Steps

                    Comment


                    • #11
                      Re: UTCCR Burden of Proof

                      I think that combining the "burden of proof" with the "Duty of the Court aspect" ( see post 127 on thread TODAY at the House of Lords - OFT v Banks latest news - Page 6 - Legal Beagles ) makes a pretty cast iron case for inclusion in any POC.

                      We need to do some work on this and update credit card POCS asap, it could just make that little bit of difference in encouraging the credit card companies to pay up that much quicker.

                      Budgie

                      Comment


                      • #12
                        Re: UTCCR Burden of Proof

                        This needs a serious BUMP considering the test case.
                        Could be extremely useful when used with s5 as the onus is then on the Banks to show "good faith"

                        Comment


                        • #13
                          Re: UTCCR Burden of Proof

                          Yes good idea to bump this. i'll also pop the POC used by most on here .... (tho we havent recommended people go to court since the waiver)


                          4: It is the claimants contention that these charges are unfair under The Unfair Terms in Consumer Contracts Regulation 1999 SCHEDULE 2 Indicative and Non-Exhaustive List of terms which may be regarded as unfair (e) Requiring any consumer who fails to fulfill his obligation to pay a dis-proportionately high sum in compensation .

                          5:
                          Insofar as they purport to be services provided by the Defendant, the High Court on the 24th April 2008 rejected the notion that the blocking of cheques, direct debits and so forth were services in the sense commonly understood. Furthermore the High Court held that the Defendant's charges were subject to tests of unfairness under the Unfair Terms in Consumer Contracts Regulation 1999. The Court of Appeal upheld this view on 26th February 2009.

                          6:
                          The terms imposing the charges are unfair within the meaning of Regulation 5 (1) and thus not binding on the Claimant under Regulation 8.

                          #staysafestayhome

                          Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                          Received a Court Claim? Read >>>>> First Steps

                          Comment


                          • #14
                            Re: UTCCR Burden of Proof

                            Hi folks after reading these posts i have just realised i had a claim in for charges with a company and they said the case was being heard in harrogate county court? wonder if it was my case?:spooky::suspicious:
                            ------------------------------- merged -------------------------------
                            Sorry didnt check the date of the first post :sorry: my case was scheduled last week.
                            Last edited by banjoe; 28th November 2009, 23:32:PM. Reason: Automerged Doublepost

                            Comment


                            • #15
                              Re: UTCCR Burden of Proof

                              just an aside... what a beautiful (and tragic) piece of verse!!! XXX

                              Paper clips - the larval stage of coat-hangers!

                              Comment

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