Hi
Im currently in dispute with an alleged debt, i have made a complaint to the company which i have now recieved a final response letter.
The letter says if im dissatisfied i can refer my complaint to the fos, however in the sentence prior the company suggest i contact them to discuss repayment to prevent legal proceedings.
Question
Can a company still proceed with legal proceedings if the account is still in the dispute process ?
Im currently in dispute with an alleged debt, i have made a complaint to the company which i have now recieved a final response letter.
The letter says if im dissatisfied i can refer my complaint to the fos, however in the sentence prior the company suggest i contact them to discuss repayment to prevent legal proceedings.
Question
Can a company still proceed with legal proceedings if the account is still in the dispute process ?
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