''The Financial Ombudsman should make its service more available to everyone.
At the moment it is a "middle-class service for middle-class people" according to Lord Hunt of Wirrall after a six-month study.''
http://news.bbc.co.uk/1/hi/programme...ox/7344331.stm
At the moment it is a "middle-class service for middle-class people" according to Lord Hunt of Wirrall after a six-month study.''
http://news.bbc.co.uk/1/hi/programme...ox/7344331.stm