Re: FCA Requirement Notice: Debt and Claims Limited / GrassRoots Financial – Financia
The FOS decision was that you are repaid everything you have paid to GRF less the amounts they did pay to your creditors plus statutory interest.
Do you have a list of all the payments made to GRF and a list of what GRF did pay to creditors?
The FOS decision was that you are repaid everything you have paid to GRF less the amounts they did pay to your creditors plus statutory interest.
My final decision is that I uphold this complaint and I direct Grass Roots (Financial) Limited
to:
refund all of the payments that it received from Miss R and Mr W, with interest;
less the payments that were passed to Miss R and Mr W’s respective creditors; and,
pay an additional £200 for the inconvenience caused.
to:
refund all of the payments that it received from Miss R and Mr W, with interest;
less the payments that were passed to Miss R and Mr W’s respective creditors; and,
pay an additional £200 for the inconvenience caused.
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