Re: FCA Requirement Notice: Debt and Claims Limited / GrassRoots Financial – Financia
I asked about it under FOI. Not much help though.
“Please could you provide, under the Freedom of Information Act, all documents, emails, staff guidance, and consumer guidance, published or unpublished regarding the enforcement of Financial Ombudsman Money Awards through the County Court system. Specifically any communication between the Financial Ombudsman Service and the Ministry of Justice.
In regard to your first question – I can confirm that the Ministry of Justice does not hold this information. There is no specific guidance for either staff or consumers regarding the enforcement of Financial Ombudsman Money Awards produce by the Ministry of Justice. I have checked both HMCTS records and with colleagues in the Ministry of Justice Policy Team. They have also confirmed they do not hold any specific communications between themselves and the Financial Ombudsman Service. I have also checked the corporate records system and this does not have any correspondence with the Financial Ombudsman on the enforcement of awards.
Both MOJ and FOS refused to go through files to see how many actual enforcements there had been of FOS awards, stating they don't hold the information on computer and would have to read through around 81,000 warrants manually at a cost of £125k lol.
So bit crap, anyway, how are you getting on?
I asked about it under FOI. Not much help though.
“Please could you provide, under the Freedom of Information Act, all documents, emails, staff guidance, and consumer guidance, published or unpublished regarding the enforcement of Financial Ombudsman Money Awards through the County Court system. Specifically any communication between the Financial Ombudsman Service and the Ministry of Justice.
In regard to your first question – I can confirm that the Ministry of Justice does not hold this information. There is no specific guidance for either staff or consumers regarding the enforcement of Financial Ombudsman Money Awards produce by the Ministry of Justice. I have checked both HMCTS records and with colleagues in the Ministry of Justice Policy Team. They have also confirmed they do not hold any specific communications between themselves and the Financial Ombudsman Service. I have also checked the corporate records system and this does not have any correspondence with the Financial Ombudsman on the enforcement of awards.
Both MOJ and FOS refused to go through files to see how many actual enforcements there had been of FOS awards, stating they don't hold the information on computer and would have to read through around 81,000 warrants manually at a cost of £125k lol.
So bit crap, anyway, how are you getting on?
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