Hundreds lose jobs with Npower.

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http://www.bitterwallet.com/be-caref...h-npower/70237

Be careful what you wish for? Hundreds lose jobs with Npower.

November 28th, 2013 • 5 CommentsBy Sam Thewlis
Energy bills are still big news. And getting bigger. With energy companies now being blamed for contributing to a rise in the number of ‘extra’ deaths in the winter of 2012/13, where people are actually dying of the cold, is it any wonder thatresponsible energy companies are doing all they can to cut costs?
Following on from earlier announcements, Npower have now confirmed that 1,460 jobs (out of a current total of 9,600) in the UK are to be axed as part of cost saving measures, that also included the sale of 770,000 customers to Utility Warehouse. The jobs will be lost in Stoke on Trent, Oldbury, Leeds and Sunderland.
In a statement, Npower said: “As we announced a couple of months ago, Npower has been undertaking a major review of sites, operations and people across the UK. We’ve been doing this to improve our customer service and keep our costs down, at a time of external pressures on customers’ bills.” So what it looks like is that we said we wanted lower energy bills, Npower has listened to our concerns, and is taking action to help deliver this, right?
Perhaps. The statement actually talks about reducing costs, not reducing bills, and comes off the back of Npower owner, German energy company RWE tutting over a 3% fall in Npower’s operating profits to a piddling £176m (206m euros) in the first half of 2013. While certainly undertaken “at a time of…pressures on bills”, this cost-cutting move is more likely to benefit shareholders than householders.
Lets just say we’re not holding our breath in the hope of lower Npower bills despite the massive money-saving job cull. Merry Christmas folks.

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Re: Hundreds lose jobs with Npower.

When are these companies going to learn - "we don't want to talk to people in foreign countries". They don't understand our dialects in this country and we sure as hell don't understand their broken english.

http://www.stokesentinel.co.uk/NPOWE...ail/story.html

MORE than 500 npower staff in Stoke-on-Trent are to be axed as part of plans to outsource jobs abroad.

The energy giant today said its offices in Fenton will close in June 2014, affecting around 550 employees.

The back office roles currently undertaken at Stoke-on-Trent are to be managed by Tata Consultancy Services (TCS) and outsourced to India, although phone calls made to npower will continue to be answered in the UK. The company said it will now be undertaking a 60 day consultation programme with all affected employees.

And this will result in lower bills how?? They never ever pass on any cuts to the consumer.

We are very "anti" this type of behaviour here in Stoke especially at the expense of jobs here in the city where jobs are so few and hard to find. Being the majority energy supplier here in Stoke I think NPower might just find they are soon the minority supplier when people vote with their feet.