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http://www.bbc.co.uk/news/business-11810763
'Pressure'
The OFT has told four offshoots of major lenders to address the way they use orders.
The four are: Alliance and Leicester Personal Finance, HFC Bank - part of the HSBC group, American Express Services Europe, and Welcome Financial Services - part of Cattles.
Each of the four co-operated with the OFT during the investigation, and have made changes to address the problems identified, the regulator said.
In general, during the investigation of the whole sector, the OFT found that some providers failed to consider the customer's circumstances, applied substantial charges for bringing in debt collection agencies, and did not have adequate checks in place during lenders' decision-making process.
'Pressure'
The OFT has told four offshoots of major lenders to address the way they use orders.
The four are: Alliance and Leicester Personal Finance, HFC Bank - part of the HSBC group, American Express Services Europe, and Welcome Financial Services - part of Cattles.
Each of the four co-operated with the OFT during the investigation, and have made changes to address the problems identified, the regulator said.
In general, during the investigation of the whole sector, the OFT found that some providers failed to consider the customer's circumstances, applied substantial charges for bringing in debt collection agencies, and did not have adequate checks in place during lenders' decision-making process.
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