Should we be grateful?

[iancognito]

Abbey cuts its charges for going in the red - City - Money News - News - Mirror.co.uk

[biscuits]

Ooooohhhh thank you Abbey, we are not worthy!!!

[Nattie]

Up to now punters who overspent had to pay a £20 a month fee, plus a £30 charge for each transaction that sent them further into the red. Now the monthly fee has gone up to £25 - but the charge for each transaction will depend on how much you spend.
Overspending by less than £10 will land a £5 charge which rises to a maximum £35 fee for those who break the bank by more than £30. The terms and conditions will also be flagged up with big hands pointing to important information.

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And these changes all come with a promise that genuine errors that send a customer overdrawn will be overlooked.


So the basic fee is up by £5. You get as low as £30 or as high as £60.
How does a bank determine a genuine error and a blatant chancer?(bank speak there so sorry if you feel offended). This time they have the opportunity to acutally say the terms and conditions are clear to you. WAKEY WAKEY OFT.