Mum died 19 years ago Barclays say she had PPI

[raindaisy]

Hi
My Mum died in January 2004 , 19 years ago.
At time she had a personal loan with Barclays .
When she told Barclays she had terminal cancer , they offered her a " free will wtiting service" and told her they would take the loan from her Estate. They also said they would " look after her affairs" They wanted her to sign and have them as sole executor of the will. But Mum insisted I would also be executor and tòok my Brother off as executor.
After she died , my Brother was miffed he was not excutor but both He and I were sole beneficiaries.
My experience with Barclays was horrific...they were utterly bullies, and were quite forceful in taking the lead and wanted me to sign executor ship over to them.
I refused.
Mum's estate was around £100K .
In the small print , which I'm sure Mum would never have agreed to, they would take the remaining loan , AND 30% of the estate!
Once her flat was sold etc probate etc ( all of which they took the lead) freezing me out of everything, the estate was settled.
My Brother and I got £35k each. Barclays had the rest.
Today , I got a letter from Zelda. Explaining they took over Barclays and were involved in the estate and as a beneficiary of Mums will they have to notify me she had a PPI.
There is a £1688 net outstanding on the estate.
Please complete form with ID and send and they will deduct £ 628 " finders fee" ?

I mean is this for real????
A. it's stirred up bad memories of Barclays.
B. If a PPI was taken out , why now ?
C. If there is a legal valid claim , why a finders fee?
I didnt request they find it?!.

Any thoughts on how to approach this please?
If they are hoping I will just fill in form and send it off , gratefully , they are wrong.
Advice Please.
Thank You .

[echat11]

Hi RainDaisy

I can't find anything for Zelda, are you sure it's not a scam letter. That's an awful experience with Barclays, you should have complained to the FOS, the CEO of Barclays etc.

[des8]

I suspect raindaisy is referring to the ZEDRA TRUST COMPANY, who were once k/a Barclays trust co.

I'm afraid your experience with Barclays is not unusual, and I hope others learn from your experience that banks should never be appointed as executors.

As Barclays(trust co?) were executors and have now changed their name I suppose they might be entitled to 30% of the newly discovered assets (£506.40).
However as executors it is their duty to locate the assets, so other than their reasonable expenses in doing so, I don't see why they should be able to claim a finders fee.

I would certainly be raising questions about the probity of Barclays/Zedra as suggested by echat11