006 666/00 66 66 Other

[Kati]

006 666/00 66 66
They say they are either from Microsoft/Windows or from one of their associates. (They do not seem to understand that Windows is an operating system).

They say that they have seen or had reports of errors on your machine.

They do not know our IPs or our ISP

They do not even know what version, if any, of Windows we are using (we actually run Linux and Apple)

The object of their calls is to get remote access to the computer - possibly in an attempt to install spyware/malware??

Type of Call

Other

Call Features

Actual Human

Opt Out option given ?

No

Are you registered with TPS ?

Yes

For advice dealing with nuisance calls view http://www.legalbeagles.info/forums/...824#post450824

[Kati]

Re: 006 666/00 66 66 Other

Microsoft phone scam: what to do if you are called

1. Number one: put the phone down. Get rid of the caller and move on with your life. It is not a legitimate call.

2. During your conversation, don't provide any personal information. This is a good rule for any unsolicited call. And certainly never hand over your credit card or bank details. Just don't do it.

3. If you've got this far, we can only reiterate point number 1: get off the phone. But whatever you do don't allow a stranger to guide you to a certain webpage, or instruct you to change a setting on your PC or download software.

4. If possible get the caller's details. You should certainly report any instance of this scam to the police.

5. Finally, change any passwords and usernames that could plausibly have been compromised, and run a scan with up-to-date security software. Then ensure that your firewall and antivirus are up to date and protecting your PC.

Oh, and there is a number 6: tell everyone about it. This scam preys on people's insecurity about lack of tech knowledge. It is very easy to be a victim, and the best defence is sharing knowledge. It is much easier to put the phone down if you are forewarned

[Kati]

Re: 006 666/00 66 66 Other

Microsoft phone scam: what to do if you have been a victim

First of all don't beat yourself up. This could happen to anyone (and does). You need to change all the personal data that you can change. As much as you might like to you can't change your date of birth, and changing your name and address seems extreme. But you can change all your passwords and usernames, starting with your main email account and any bank- and credit card logins. Also, contact your bank to ask them to be on the look out for anything dodgy.

Again, use up-to-date security software to scan and cleanse your PC, and if the scammer did get you to do something to your PC using System Restore to roll back the settings is always a good idea. And tell the police. If you have lost money, it's possible your credit card company or contents insurance will cover the loss.

[MIKE770]

Re: 006 666/00 66 66 Other

had that earlier this year they are in USA and if you follow what they state and they can operate your system, they then forward you to their USA site and try to get you to pay for a service to safe guard your computer, very convincing not! put the phone down on them or leave connected and put phone down they have to pay for the call.?

[Kati]

Re: 006 666/00 66 66 Other

had that earlier this year they are in USA and if you follow what they state and they can operate your system, they then forward you to their USA site and try to get you to pay for a service to safe guard your computer, very convincing not! put the phone down on them or leave connected and put phone down they have to pay for the call.?

ours was an Indian sounding guy (if you see what I mean) called 'Mike' from 'Microsoft Help Desk' ... I baffled him with bull***t before hanging up

[MIKE770]

Re: 006 666/00 66 66 Other

ours was an Indian sounding guy (if you see what I mean) called 'Mike' from 'Microsoft Help Desk' ... I baffled him with bull***t before hanging up

Sounds like the guy who rang me = A Velly Fine English Gentleman!!!

yet the site was a USA site offering the so called service.

Well done for Baffling him!!