Hi folks it's been a long time since I was on this forum (2009) but now I have a problem that I am very angry about.. British Gas!
I came home today from my daughters wedding in London to be greeted with a letter from British Gas saying they are going to install a pre-paid meter tomorrow (27/05/2015) whether I am home or not! How?!!
I have a history with these guys that goes back to 2011 when I decided to pay my bill by Standing Order. £50 per month which is still being paid today. I have a smart meter which shows that I use approx £32 per month electricity. This has been confirmed by a British Gas agent when he phoned me to offer a payment of £46 per month as it was less than I was paying and would be secured? My bill before they sent out their bogus house visitors was £72 which was also made up of the 'bogus home visitor' cost approx £50. They have taken me to court three times of which I attended and finally got an audience with the Magistrates on the third visit. They could not understand why I was in court until I told them the method of paying my bill.. British Gas do not recognise Standing Orders but still accept payments. Eh?!!
The Magistrates ordered British Gas to show my actual bills without the added 'charges'. This has not happened.
There has been a lot going on, many telephone conversations with very unprofessional call agents, loads of letters with veiled threats all because I want to pay my bill my way!
I missed the court date this time because family came first and I had to be in London so now they are threatening me with warrant of entry when I am at work.
What can I do? Incidently, I have tried to leave british gas five times!
I would love to take them to court for harassment. has anyone got any ideas please?
I came home today from my daughters wedding in London to be greeted with a letter from British Gas saying they are going to install a pre-paid meter tomorrow (27/05/2015) whether I am home or not! How?!!
I have a history with these guys that goes back to 2011 when I decided to pay my bill by Standing Order. £50 per month which is still being paid today. I have a smart meter which shows that I use approx £32 per month electricity. This has been confirmed by a British Gas agent when he phoned me to offer a payment of £46 per month as it was less than I was paying and would be secured? My bill before they sent out their bogus house visitors was £72 which was also made up of the 'bogus home visitor' cost approx £50. They have taken me to court three times of which I attended and finally got an audience with the Magistrates on the third visit. They could not understand why I was in court until I told them the method of paying my bill.. British Gas do not recognise Standing Orders but still accept payments. Eh?!!
The Magistrates ordered British Gas to show my actual bills without the added 'charges'. This has not happened.
There has been a lot going on, many telephone conversations with very unprofessional call agents, loads of letters with veiled threats all because I want to pay my bill my way!
I missed the court date this time because family came first and I had to be in London so now they are threatening me with warrant of entry when I am at work.
What can I do? Incidently, I have tried to leave british gas five times!
I would love to take them to court for harassment. has anyone got any ideas please?
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