Carphone Warehouse

[emerald-sailor]

I thought members might be interested to know that when signing a contract with Carphone Warehouse you are also signing to allow them to use your personal information.

Since signing their contract I have been inundated with PPI and other calls, on both my mobile and home phone, mainly from overseas call centres,

Please see this link for further information:

http://community.o2.co.uk/t5/Apple-i...de/td-p/300272

[Kati]

Re: Carphone Warehouse


Carphone Warehouse T&Cs

5. Your Personal Information
5.1. We need to collect certain Personal Information to provide you with the Goods and/or Services.
5.2. You agree that we may use, update, share and process your Personal Information in accordance with our privacy policy. Our privacy policy is available upon request by calling us on 0370 111 6565 or online athttp://www.carphonewarehouse.com/hel...nalinformation
5.3. If you would like us to tell you what information we hold about you please write to: The Data Protection Office, The Carphone Warehouse Limited at PO Box 375, Southampton, SO30 2PU. We may charge a £10.00 administration fee - Please include your full name, address and a copy ID with each request.
5.4. You will have the opportunity to consent to us contacting you by post, e-mail, phone, SMS or MMS about products and services of The Carphone Warehouse Limited and carefully selected third parties we believe may be of interest to you. You can make changes to your marketing preferences at any time by calling us on 0370 111 6565 or writing to us at us c/o The Data Protection Office, The Carphone Warehouse Limited at PO Box 375, Southampton, SO30. Please note that it may take up to 28 days for such changes to take effect.

Carphone Warehouse Privacy Policy

For the purpose of the Data Protection Act 1998 (the ''Act''), the data controller is Dixons Carphone PLC (company number 0214673) of 1 Portal Way, London, W3 6RS.

Information we may collect from you
We may collect and process the following data about you:

• Information that you provide to us in your dealings with us. This includes information provided at the time of registering to use our site, subscribing to our services or requesting further services and/or information from us.
• We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with our site.
• If you contact us, we may keep a record of that correspondence.
• Details of transactions you carry out through our site and of the fulfilment of your orders.
• Details we receive from credit reference and fraud detection agencies.
• Details of your visits to our site including, but not limited to, traffic data, location data and the resources that you access.

We use information held about you in the following ways:

• to provide you with goods and/or services that you have ordered
• to prevent and detect fraud, crime and money laundering
• to check your identity
• to trace and recover debts
• for credit and credit related services and to manage your accounts
• to update our records about you
• to make credit, fraud and identity checks on you (when applicable)

In addition, CPW may use your Personal Information for research and statistical analysis to develop and improve our products and services.
You will also have the opportunity to consent to us contacting you by post, e-mail, phone, SMS or MMS from time to time occasionally about products and services which the Dixons Carphone PLC group of companies and carefully selected third parties believe may be of interest to you. The Dixons Carphone PLC consists of The Carphone Warehouse Limited, together with its subsidiary and holding companies and any subsidiaries of such holding companies whether direct or indirect from time to time, including Best Buy Co. Inc. and its affiliates and subsidiary companies from time to time.

If you are an existing customer, we may also contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.


If you do not want us to use your data in this way please call us on 0370 111 6565. Alternatively, you can write to us at us c/o The Data Protection Office, The Carphone Warehouse Limited at PO Box 375, Southampton, SO30 2PU. Please note that it may take up to 28 days for such changes to take effect.

Disclosure of your informationWe may disclose your personal information to any member of the Dixons Carphone PLC group of Companies.
We may disclose your personal information to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; and
• if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use.

We may also provide information about our dealings with you to credit reference and fraud prevention agencies. For full details about the third parties to which your data may be disclosed and how they may process this data, please see our privacy policy and terms of use at http://www.carphonewarehouse.com/help/termsandconditions