britiish gas are threatening to cut us off as they made mistake with our direct debit

halsaps

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Joined: Oct 2012

Posts: 233
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#16

9th October 2013, 20:45:PM

Re: britiish gas are threatening to cut us off as they made mistake with our direct d

I Emailed helen Emms and she seems to be the one to get the wheels in motion at British Gas
Thank you for taking the time to email Helen Emms. I’m sorry to hear of the problems you’ve experienced.

I have forwarded your email to a Senior Customer Relations Advisor in the Managing Director’s Office, who will carry out a full investigation and respond to you directly in the next five days. In the meantime, if you would like to discuss your complaint over the telephone
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britiish gas are threatening to cut us off as they made mistake with our direct debit

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