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Tenant access to utility meters

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  • #16
    Re: Tenant access to utility meters

    When I say the same boat - I do recognise that you know a hell of a lot more what you're talking about than I do!:_thedoctor__by_GuyF

    Also - whilst an old biddy I don't yet have the bus pass:wink:

    fun aren't they these smilies??? x

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    • #17
      Re: Tenant access to utility meters

      Thank you for all your responses. Landlord is a social landlord and has no intention of causing tenants any problems, the cellar area where the meters are is deemed an unsafe area for tenants to enter (H&S risk assessments etc). The key therefore is held by the landlords office and HA staff read the meters every quarter, if they remember, and give these readings to tenants to pass on to service suppliers. Every so often a meter reader arrives at my door but generally they won't go to the landlords office as it means they have to make a return appointment to suit the HA staff who will have to accompany them to the meter reading. This means I have to pay more for my gas and electricity which I can't afford and find extremely irritating as I am always paying estimates rather than actual consumption. I just wondered what the legal position is. If this were a private landlord I would be extremely suspicious of motivation so I assume there must be some consumer legislation that precludes it, otherwise dodgy landlords would be installing no access meters and effectively setting their own rates for services.

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      • #18
        Re: Tenant access to utility meters

        Originally posted by lifeinthepastlane View Post
        The key therefore is held by the landlords office and HA staff read the meters every quarter, if they remember, and give these readings to tenants to pass on to service suppliers. . . . This means I have to pay more for my gas and electricity which I can't afford and find extremely irritating as I am always paying estimates rather than actual consumption.
        Maybe ask the HA to let you know when the next (and subsequent) visit to take meter readings will take place so you can be there and make a note of the reading and/or take a digital photo on your mobile if you've got one as proof. You can then provide this information direct to your utility supplier who will give you an accurate bill. I'm not aware of any consumer legislation which would be relevant to your situation, but I find the best way to get competitive quotes for gas and electricity is from comparison websites.

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        • #19
          Re: Tenant access to utility meters

          Thank you for your suggestion. I have found he best rate obtainable is by sending a monthly reading to my service supplier. This is what has occasioned my query.

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