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EDF refuses to provide me with info held- threatens bailiffs!
EDF energy is slowly driving me insane.
In december 2009 I moved out of a flat I shared with a flatmate, with whom I could no longer live under one roof. When I moved out I had paid my dues on various accounts inc water, electricity and internet which came out of her account and I assumed these were paid when due. Not long after my ex flatmate and by that time ex friend forwarded a letter to my work which was a bill from EDF energy for close to 600 pounds.
She had previously been the sole account holder, but she informed me that she had used our old tenancy agreement to make me jointly liable for the amount- AFTER i had moved out -by changing our tenancy agreement and faxing this to EDF. Needless to say I hit the roof, and subsequently refused to give EDF my new address because I dont want collection agencies round. Months passed and I threatened my ex flatmate with court action for fraud and ID theft. It worked (ish) and she paid off most of the bill, leaving 50 still to pay.
Since then EDF have been calling me daily to pay the bill. I am more than happy to settle 50, it is better that the original 600 after all, but I want the information held on the account. EDF have repeatedly refused stating I am not entitled to see this information.....but surely as the account holder I am? EDF are now threatening to use a tracing agency to find my new address and send a collection agency. WHY? I have said I will pay!!
Can someone tell me what information I am entitled to request from them, and what my rights are with regards to me having become an account holder as a result of fraud??
In december 2009 I moved out of a flat I shared with a flatmate, with whom I could no longer live under one roof. When I moved out I had paid my dues on various accounts inc water, electricity and internet which came out of her account and I assumed these were paid when due. Not long after my ex flatmate and by that time ex friend forwarded a letter to my work which was a bill from EDF energy for close to 600 pounds.
She had previously been the sole account holder, but she informed me that she had used our old tenancy agreement to make me jointly liable for the amount- AFTER i had moved out -by changing our tenancy agreement and faxing this to EDF. Needless to say I hit the roof, and subsequently refused to give EDF my new address because I dont want collection agencies round. Months passed and I threatened my ex flatmate with court action for fraud and ID theft. It worked (ish) and she paid off most of the bill, leaving 50 still to pay.
Since then EDF have been calling me daily to pay the bill. I am more than happy to settle 50, it is better that the original 600 after all, but I want the information held on the account. EDF have repeatedly refused stating I am not entitled to see this information.....but surely as the account holder I am? EDF are now threatening to use a tracing agency to find my new address and send a collection agency. WHY? I have said I will pay!!
Can someone tell me what information I am entitled to request from them, and what my rights are with regards to me having become an account holder as a result of fraud??
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