Hello all i have a bit of a situation here and im not sure what to do.
Ok we moved in to a new property in may and the landlord took us round and showed us the meters and stuff and i duley set up the accounts.
Now the gas is fine but its the electricty that is wrong. When we got our first bill i noticed that it was addressed to the ground floor flat not to the upper floor flat were we live. Any way i rang scottish power who supplies the building and they asked me to check the MPRN which i did and they told me that there was already an account setup for this meter (the GF flat) so they told me to check the other meter's.
There are 3 meters in total 2 qwite new ones with digital display and an old black one so i presumed our one was the other new one. So i set up and account for that. After a couple of weeks i went to check the reading and it was the same as the week before so either we havnt used any electricty hmmm or the meter was broken.
So back on the phone to scottish power and told them the meter was broken so they duley sent someone out to have a look. So the engineer arrives and starts to look at the meters but cant figure out which one is for our flat and wether this so called broken meter was even ours.
So we started to turn the power of to the meters to see which one cut the power to our flat. So tried the newer two meters and nothing so tried the old black and bingo it cut the power to our flat so bingo we have our meter (or do we).
So the engineer does some checks with the serial number on the black meter to discover that the meter is not registered to anyone no MPRN (meter point reference number) or supply number he suggested that it could be a sub meter of some sort and he told us an customer service rep would come out to investigate further.
In the meantime we havnt paid any electricty bill to anyone because no one knows who it belongs to.
So this rep comes out and has a look but couldnt really tell us much other than if no one has registered the meter then techinally we cant get billed untill it is registered and they arnt accurate any way. I asked well how did the previous tenants pay he said i think they held there hands up and paid us some money. But he was hinting if we just keep our mouths closed then we would get free electricty lol sounds great. He went on to say someone would be intouch and sort it out.
This was in july and noone has been intouch since and i really didnt want some bill to appear next year or something for thousands of pounds so i got back on to scottish power thismorning. No one there knew anything about it and they suggested to speak to the land lord.
So being the good citezen i am i told the land lord who was shocked and said well everyone before you has paid the bills with no problem but he is getting on to scottish power to sort it out and in the meantime we arnt paying anyone for the electricty.
I am just worried that we are going to get a big bill soon. However from what the rep said how can someone charge us for a meter that is not registered and they are inacurate so if scottish power decide to estimate a bill can i fight it.
Im a bit worried whats going to happen i suppose i should start putting money aside just incase.
Any views or ideas would be great.
Ok we moved in to a new property in may and the landlord took us round and showed us the meters and stuff and i duley set up the accounts.
Now the gas is fine but its the electricty that is wrong. When we got our first bill i noticed that it was addressed to the ground floor flat not to the upper floor flat were we live. Any way i rang scottish power who supplies the building and they asked me to check the MPRN which i did and they told me that there was already an account setup for this meter (the GF flat) so they told me to check the other meter's.
There are 3 meters in total 2 qwite new ones with digital display and an old black one so i presumed our one was the other new one. So i set up and account for that. After a couple of weeks i went to check the reading and it was the same as the week before so either we havnt used any electricty hmmm or the meter was broken.
So back on the phone to scottish power and told them the meter was broken so they duley sent someone out to have a look. So the engineer arrives and starts to look at the meters but cant figure out which one is for our flat and wether this so called broken meter was even ours.
So we started to turn the power of to the meters to see which one cut the power to our flat. So tried the newer two meters and nothing so tried the old black and bingo it cut the power to our flat so bingo we have our meter (or do we).
So the engineer does some checks with the serial number on the black meter to discover that the meter is not registered to anyone no MPRN (meter point reference number) or supply number he suggested that it could be a sub meter of some sort and he told us an customer service rep would come out to investigate further.
In the meantime we havnt paid any electricty bill to anyone because no one knows who it belongs to.
So this rep comes out and has a look but couldnt really tell us much other than if no one has registered the meter then techinally we cant get billed untill it is registered and they arnt accurate any way. I asked well how did the previous tenants pay he said i think they held there hands up and paid us some money. But he was hinting if we just keep our mouths closed then we would get free electricty lol sounds great. He went on to say someone would be intouch and sort it out.
This was in july and noone has been intouch since and i really didnt want some bill to appear next year or something for thousands of pounds so i got back on to scottish power thismorning. No one there knew anything about it and they suggested to speak to the land lord.
So being the good citezen i am i told the land lord who was shocked and said well everyone before you has paid the bills with no problem but he is getting on to scottish power to sort it out and in the meantime we arnt paying anyone for the electricty.
I am just worried that we are going to get a big bill soon. However from what the rep said how can someone charge us for a meter that is not registered and they are inacurate so if scottish power decide to estimate a bill can i fight it.
Im a bit worried whats going to happen i suppose i should start putting money aside just incase.
Any views or ideas would be great.
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