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I planned to change to better contract with my existing supplier - EDF with a lower fixed charge for three years, as consumption is only £30 per month, so the fixed charge had been a significant cost.
This is for common areas of a group of about 20 houses, including mine, with costs shared by owners.
I had looked at switching sites, then was approached by Utility Bidder to help.
I mentioned the low amount involved, but still happy to help. They checked with EDF that we were out of contract, so able to change
I signed one agreement, but advised due to technical problems it could not be activated.
A few days later a second agreement was issued, but again failed. In both cases the proposal was to have a new contract with EDF.
Apologies received, on basis UB could not help.
Contacted my supplier and agreed a new contract.
Following this, I had a particularly hectic time during which I was again approached and asked if I still wanted to move.
Unfortunately I agreed, but this time there was no check if there was a contract in place -I am in my eighties, if this excuses confusion.
PreAction chased for payment of the contract penalty of £750 plus VAT. A revised proposal today for £600 plus VAT without any interest or late payment charges.
I will have to pay this myself. I would appreciate any help or thoughts on avoiding payment, despite my confusion at the time.
This is for common areas of a group of about 20 houses, including mine, with costs shared by owners.
I had looked at switching sites, then was approached by Utility Bidder to help.
I mentioned the low amount involved, but still happy to help. They checked with EDF that we were out of contract, so able to change
I signed one agreement, but advised due to technical problems it could not be activated.
A few days later a second agreement was issued, but again failed. In both cases the proposal was to have a new contract with EDF.
Apologies received, on basis UB could not help.
Contacted my supplier and agreed a new contract.
Following this, I had a particularly hectic time during which I was again approached and asked if I still wanted to move.
Unfortunately I agreed, but this time there was no check if there was a contract in place -I am in my eighties, if this excuses confusion.
PreAction chased for payment of the contract penalty of £750 plus VAT. A revised proposal today for £600 plus VAT without any interest or late payment charges.
I will have to pay this myself. I would appreciate any help or thoughts on avoiding payment, despite my confusion at the time.
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