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Good morning all,
Bit of a strange one;
In the middle of October I received a call from a company called Advantis regarding a Thames Water account supposedly in my name for a property that I have never lived in.
i thought this would be some form of clerical error so I contacted Thames Water who advised me they had been billing me since 2008 for waste water charges related to a property.
Obviously a bit surprised I advised them that I had not ever lived there and furthermore had never supplied my name to Thames Water and I was therefore a little concerned about where they’d got my details.
Thames Water were absolutely no help and a little incredulous, implying that I was lying. I stated I could provide proof of residency in the form of a tenancy agreement for another address between early 2013 and late 2016 for a property I was renting and in 2016 I bought a flat, however prior to that I was renting a room from a friend on an informal basis so I didn’t not have any formal tenancy agreement I could supply.
intrigued by this scenario I raised a complaint with Thames Water and decided to investigate this address. I found on the land registry that this property was first sold in 2007 and that a whole tranche of properties in this area were owned by a housing association.
i contacted the housing association who provided an email to Thames Water stating that I have never been listed as an occupant of this property and have never been on a tenancy agreement for it.
i thought this would be sufficient proof for Thames Water but what they are saying now is that until they have details of the actual occupants they will not remove my name from the account.
apparently they got my name from the electoral register, which is strange. I used to live in the same town, about ten minutes drive away but can’t see how this would happen.
what makes it worse is that I have always used Experian to check my credit score which shows no negative information but I found that Thames Water reports to Equifax, and lo and behold a default was registered in 2015. I actually have two accounts set up in my name falsely, one is defaulted and the other shows significant arrears.
please help
1.) How can I get rid of this error?
2.) Am I entitled to any compensation for them levying negative information on my credit file for the last ten years.
3.) how can I get my own back on them, legally, lol.
Bit of a strange one;
In the middle of October I received a call from a company called Advantis regarding a Thames Water account supposedly in my name for a property that I have never lived in.
i thought this would be some form of clerical error so I contacted Thames Water who advised me they had been billing me since 2008 for waste water charges related to a property.
Obviously a bit surprised I advised them that I had not ever lived there and furthermore had never supplied my name to Thames Water and I was therefore a little concerned about where they’d got my details.
Thames Water were absolutely no help and a little incredulous, implying that I was lying. I stated I could provide proof of residency in the form of a tenancy agreement for another address between early 2013 and late 2016 for a property I was renting and in 2016 I bought a flat, however prior to that I was renting a room from a friend on an informal basis so I didn’t not have any formal tenancy agreement I could supply.
intrigued by this scenario I raised a complaint with Thames Water and decided to investigate this address. I found on the land registry that this property was first sold in 2007 and that a whole tranche of properties in this area were owned by a housing association.
i contacted the housing association who provided an email to Thames Water stating that I have never been listed as an occupant of this property and have never been on a tenancy agreement for it.
i thought this would be sufficient proof for Thames Water but what they are saying now is that until they have details of the actual occupants they will not remove my name from the account.
apparently they got my name from the electoral register, which is strange. I used to live in the same town, about ten minutes drive away but can’t see how this would happen.
what makes it worse is that I have always used Experian to check my credit score which shows no negative information but I found that Thames Water reports to Equifax, and lo and behold a default was registered in 2015. I actually have two accounts set up in my name falsely, one is defaulted and the other shows significant arrears.
please help
1.) How can I get rid of this error?
2.) Am I entitled to any compensation for them levying negative information on my credit file for the last ten years.
3.) how can I get my own back on them, legally, lol.
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