I put my inheritance into one bank, but I'm trying to transfer some of the money to another bank.
The problem is the bank keeps putting a stop to the transactions, and I'm constantly questioned under the AML laws. They have now put a stop to me accessing my own cash from the account and have not given a time limit as to when this will all be looked into.
In fact, I find a lot of their questions intrusive to the point they are going beyond the transactions themselves (one bank to another). I have been fully transparent with them and I don't know what more I can do, but now they are saying there is no time limit to them getting back to me. They are saying I can use the card to buy things, but I need this money transferred for something I'm trying to invest in, not a scam, no one pressuring me, but time will cost me money. How long can they hold onto my money and what can I do about it?
What are my rights when being asked all those crazy questions? I told them once this is over I'll be closing my account with them, I'm wondering if this is why they are dragging the time-out in seeing to this latest situation. On the previous occasion, the time wasn't as long as this. It's a real carry on, and I don't need it.
Although, I appreciate putting a system in place to look out for people falling to scams, but to me this is over-stepping the mark. It's my money, it's not theirs. There is a part of me feeling like the bank just doesn't want to give me my money.
Help
The problem is the bank keeps putting a stop to the transactions, and I'm constantly questioned under the AML laws. They have now put a stop to me accessing my own cash from the account and have not given a time limit as to when this will all be looked into.
In fact, I find a lot of their questions intrusive to the point they are going beyond the transactions themselves (one bank to another). I have been fully transparent with them and I don't know what more I can do, but now they are saying there is no time limit to them getting back to me. They are saying I can use the card to buy things, but I need this money transferred for something I'm trying to invest in, not a scam, no one pressuring me, but time will cost me money. How long can they hold onto my money and what can I do about it?
What are my rights when being asked all those crazy questions? I told them once this is over I'll be closing my account with them, I'm wondering if this is why they are dragging the time-out in seeing to this latest situation. On the previous occasion, the time wasn't as long as this. It's a real carry on, and I don't need it.
Although, I appreciate putting a system in place to look out for people falling to scams, but to me this is over-stepping the mark. It's my money, it's not theirs. There is a part of me feeling like the bank just doesn't want to give me my money.
Help
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