Hello all, just joined the Forum and hoping for some help (obviously).
I'm hoping to get ahead of the game with this problem.
My daughter is the owner/registed keeper of an old car, which three of us are insured to drive.
In Febuary, she received a 'phone call from our insurer saying that they had received a claim against her for striking a parked car. She had no knowledge of this, nor do the other drivers, and asked for details. The location was given as Frederick St/ Gt Frderick St. and time as 06:30 at the end of January. As the car had been in Glasgow, Edindburgh and sundry other places, she asked if they could be more specific. After, I believe, a return call, it was narrowed down to Gt. Frederick St in Glasgow. Didn't really take us further forward as no-one could recall being there at the time specified and that was how it was left with the insurer.
My daughter has since received a letter from the Police asking her to contact them regarding the matter. She called the the number and left her contact details. After a couple of missed calls from the Officer eventually there was a conversation.I gather the following points were made.
I have advised my daughter to forget the convience of the mobile 'phone and insist on email communications. I can't help think that telephone conversation is not the way to go on this. Neither the insurer nor the Officer seem confident about the information they had and getting it writing may help achieve focus.
Also, my daughter's work takes her away from home and doesn't really need to be doing this on the hoof.
I am preplex about the position regarding the photograph and statement. If there is reasonable evidence that the car was there, then we will deal with it. The car is comprehensively insured. Also, I should add there is no sign of any damage to the car.
So, the question is, can she insist on sight of the phtograph and possibly the statement, both to prove the incident took place and possibly to identify the driver?
I'm hoping to get ahead of the game with this problem.
My daughter is the owner/registed keeper of an old car, which three of us are insured to drive.
In Febuary, she received a 'phone call from our insurer saying that they had received a claim against her for striking a parked car. She had no knowledge of this, nor do the other drivers, and asked for details. The location was given as Frederick St/ Gt Frderick St. and time as 06:30 at the end of January. As the car had been in Glasgow, Edindburgh and sundry other places, she asked if they could be more specific. After, I believe, a return call, it was narrowed down to Gt. Frederick St in Glasgow. Didn't really take us further forward as no-one could recall being there at the time specified and that was how it was left with the insurer.
My daughter has since received a letter from the Police asking her to contact them regarding the matter. She called the the number and left her contact details. After a couple of missed calls from the Officer eventually there was a conversation.I gather the following points were made.
- The accusation has been repeated and the question of not stopping after an accident floated.
- A photograph of her car in the area at the time has been obtained. This was upgraded during the conversation to a photograph of the actual incident.
- The photograph of the incident was taken by a passerby. The passerby has also made a statement that they witnessed the incident.
- Neither the photograph or the statement will be passed onto my daughter.
I have advised my daughter to forget the convience of the mobile 'phone and insist on email communications. I can't help think that telephone conversation is not the way to go on this. Neither the insurer nor the Officer seem confident about the information they had and getting it writing may help achieve focus.
Also, my daughter's work takes her away from home and doesn't really need to be doing this on the hoof.
I am preplex about the position regarding the photograph and statement. If there is reasonable evidence that the car was there, then we will deal with it. The car is comprehensively insured. Also, I should add there is no sign of any damage to the car.
So, the question is, can she insist on sight of the phtograph and possibly the statement, both to prove the incident took place and possibly to identify the driver?
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