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Have recently had a run in with Tiscali after they chopped off my internet connection without telling me, then every time I phoned up to complain that I couldn't get a connection they told me that there must be a problem with my computer cos tests showed nothing wrong with my line. Anyway, having finally found out they'd cut me off, I got a MCA code and transferred to Sky. Have installed the router, no probs. But still can't get a connection, wired or wireless. The guys at Sky have been very helpful and think the router is faulty so are sending me a new one. BUT my daughter can get a connection on her laptop, which leads me to think that it may be a problem with my computer after all.
I keep getting DNS error when I try to connect. have done the windows diagnostic which says there is no gateway or IP address. I have tried putting these in manually but no luck. Have checked all settings and it seems that certain windows components are not running. When trying to enable them again I get a message saying this can only be done by administrator account. But we only have one account on my computer, which is clearly the admin account when I checked it. I am completely at a loss and getting really naffed off. Will try the new router when it comes but if my daughter can get a connection then it doesn't seem to me that the router is the problem. Can anyone suggest anything I can do, or should i just take the bloody thing up to the bloke up the road who mended it for £30 when it got the blue screen of death last year?
I should add that OH, in trying to be helpful mode, has stored everything onto cd so there is nothing valuable on the drive. However I also think he may have been meddling with things he knows bugger all about, and i think he has tried to restore to factory settings. And now its up the Swannee.
I keep getting DNS error when I try to connect. have done the windows diagnostic which says there is no gateway or IP address. I have tried putting these in manually but no luck. Have checked all settings and it seems that certain windows components are not running. When trying to enable them again I get a message saying this can only be done by administrator account. But we only have one account on my computer, which is clearly the admin account when I checked it. I am completely at a loss and getting really naffed off. Will try the new router when it comes but if my daughter can get a connection then it doesn't seem to me that the router is the problem. Can anyone suggest anything I can do, or should i just take the bloody thing up to the bloke up the road who mended it for £30 when it got the blue screen of death last year?
I should add that OH, in trying to be helpful mode, has stored everything onto cd so there is nothing valuable on the drive. However I also think he may have been meddling with things he knows bugger all about, and i think he has tried to restore to factory settings. And now its up the Swannee.
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