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Hi there,
my brother in law had a phone call (or so he thought) from his bank last week advising him that his account had been compromised & to transfer his money to a new account. ‘They’ called his mobile & the name of the bank came up as the caller ID; I’m guessing this is all part of the scam itself. Once he’d transferred, he had second thoughts & tried to call the bank himself but it sounds as if the scammers had kept the line open (he hadn’t used another phone line) Consequently, he has lost his money & is feeling rather foolish.
The bank have advised he won’t get any of the money back but they are investigating...I wonder where he stands with raising a complaint against the bank? Somehow (it maybe pure coincidence?) the scammers have linked his mobile number with that account & perhaps knew he had a significant amount in his account? Any advice on next steps very much appreciated. Thanks in advance.
my brother in law had a phone call (or so he thought) from his bank last week advising him that his account had been compromised & to transfer his money to a new account. ‘They’ called his mobile & the name of the bank came up as the caller ID; I’m guessing this is all part of the scam itself. Once he’d transferred, he had second thoughts & tried to call the bank himself but it sounds as if the scammers had kept the line open (he hadn’t used another phone line) Consequently, he has lost his money & is feeling rather foolish.
The bank have advised he won’t get any of the money back but they are investigating...I wonder where he stands with raising a complaint against the bank? Somehow (it maybe pure coincidence?) the scammers have linked his mobile number with that account & perhaps knew he had a significant amount in his account? Any advice on next steps very much appreciated. Thanks in advance.
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