This morning I brought my vehicle to the car dealership for a service and MOT. The forecourt was left untreated and was an ice rink, but I actually slipped and fell on ice while walking up the sloped main entrance, so it was within the main entranceway. I have a swollen arm, wrist and have pain in my neck, elbow and shoulder. It could have been a lot worse I know!
I reported this to the staff inside. They said they hadn't gritted because they'd been told not to. They said they weren't liable for any accidents. I wasn't asked to complete an accident form, they didn't apologise, and nothing was done at all. I am not seeking compensation, but I want to know my rights and what steps they should have taken. It's gone completely unreported in essence. Any advice?
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