Poor Service? - Solicitor did not request GP Records

[mark_s]

I am involved in a Complaint with a Solicitor in relation to the quality of service with a Personal Injury Claim. The Third Party denied liability, and at the time the Solicitor requested an independent medical consultant, but did not request my GP records. Had they done so, they would have had details of injuries sustained at the time of the injury and prescribed medication (although it would not have covered how the injuries were sustained).

Generally speaking, when a SolictoSolicitoraged in a Personal Injury Claim, would it be deemed a "reasonable" level of service for them to request GP records?

Thanks

[Pezza54]

Yes it would be deemed reasonable for a solicitor to request not just GP medical records but also records from any hospital or physiotherapist the injured person attended as a result of the accident.
These records should allow the solicitor to link the accident to the injury sustained and to discover whether there are any pre-existing conditions or symptoms which could affect the claim.
Is it possible the independent medical consultant requested the records direct?

[mark_s]

Thanks very much for your feedback. As far as I'm aware the independent medical consultant didn't request them either. But this really helps.